Abstract
SME certification is an electronic service that certifies SME condition according to criteria defined in Portuguese legislation which, in turn, follows the EU recommendation. The process of certification occurs exclusively online. If the enterprise meets all necessary requests an electronic certificate is immediately generated, certifying it as micro, small or a medium-sized enterprise. The certificate may be accessed online by any entity, public or private, that is obliged to request the SME proof. The service reduces administrative burden, reduces contextual costs and promotes harmonization of SME classification.
This service is, up to the moment, the only structured, of general use, information-system based, online implementation of SME recommendation. Also, it is the first formal approach to SME dimension constraints modeling.
This paper presents the SME certification service, discusses its major implementation issues and evaluates exploitation results. Also points out possible future work from a national and European Union perspective.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Commission Recommendation 2003/361/EC, Official Journal of the European Union L 124/36 (2003)
Venkatesh, V., Chan, F.K.Y., Thong, J.Y.L.: Designing e-government services: Key service attributes and citizens’ preference structures. Journal of Operations Management 30 (2012)
Arendsen, R., van Engers, T.M., Schurink, W.: Adoption of High Impact Governmental eServices: Seduce or Enforce? In: Wimmer, M.A., Scholl, H.J., Ferro, E. (eds.) EGOV 2008. LNCS, vol. 5184, pp. 73–84. Springer, Heidelberg (2008)
Elbahnasawy, N.G.: E-Government, Internet Adoption, and Corruption: An Empirical Investigation. World Development, vol. 57. Elsevier (2013)
Khadraoui, A., Turki, S., Aidonidis, C., Leonard, M.: Framework for e-Government Information Systems Engineering: Describing the Organizational Layers. IEEE (2006)
Sabucedo, L.Á., Rifón, L.A.: A Proposal for a Semantic-Driven eGovernment Service Architecture. In: Wimmer, M.A., Traunmüller, R., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2005. LNCS, vol. 3591, pp. 237–248. Springer, Heidelberg (2005)
Berce, J., Bianchi, A., Centeno, C., Osimo, D., Millard, J., Shahin, J.: The Organisation and Coordination of European e-Government Research for the EU in 2010. In: Wimmer, M.A., Scholl, H.J., Grönlund, Å., Andersen, K.V. (eds.) EGOV 2006. LNCS, vol. 4084, pp. 37–46. Springer, Heidelberg (2006)
Shukair, G., Loutas, N., Peristeras, V., Sklarß, S.: Towards semantically interoperable metadata repositories: The Asset Description Metadata Schema. Computers in Industry 64 (2013)
Álvarez Sabucedo, L.M., Anido Rifón, L.E., Pérez, R.M., Santos Gago, J.M.: Providing standard-oriented data models and interfaces to eGovernment services: a semantic-driven approach. Computer Standards & Interfaces 31 (2013)
Miah, S.J.: A New Semantic Knowledge Sharing Approach for e-Government Systems. In: 4th IEEE International Conference on Digital Ecosystems and Technologies (2010)
Venkatesh, V., Chan, F.K.Y., Thong, J.Y.L.: Designing e-government services: Key service attributes and citizens’ preference structures. Journal of Operations Management 30 (2012)
IAPMEI: As empresas utilizadoras do serviço de Certificação PME (internal report) (2013)
Decree n.er 372/2007, Diário da República, 1st serie, n.er 213 (November 6, 2007)
Decree n.er 143/2009, Diário da República, 1st serie, n.er 114 (June 16, 2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Cruz, M., Serrano, R., Gonçalves, J. (2014). Certification of SME Online: A Web-Based Service, of Universal Use, for SME Qualification. In: Kő, A., Francesconi, E. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2014. Lecture Notes in Computer Science, vol 8650. Springer, Cham. https://doi.org/10.1007/978-3-319-10178-1_21
Download citation
DOI: https://doi.org/10.1007/978-3-319-10178-1_21
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-10177-4
Online ISBN: 978-3-319-10178-1
eBook Packages: Computer ScienceComputer Science (R0)