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Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

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Decision Support Systems III - Impact of Decision Support Systems for Global Environments (EWG-DSS 2013, EWG-DSS 2013)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 184))

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Abstract

Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation.

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Acknowledgments

This work was carried out in the context of the BEM (Business Event Manager) research Project (convention nr 6306), which is supported by the Walloon Region as part of its Plan Marshall/Logistics in Wallonia funding. We also thank the partners of the BEM project for providing cases for the integration modules development, the air traffic management case study as well as for many fruitful discussions.

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Authors and Affiliations

  1. Department of Business Administration, University of Namur, Namur, Belgium

    Isabelle Linden, Myriam Derbali & Gabriel Schwanen

  2. Faculty of Computer Science, University of Namur, Namur, Belgium

    Jean-Marie Jacquet

  3. CETIC Research Center, Charleroi, Belgium

    Ravi Ramdoyal & Christophe Ponsard

Authors
  1. Isabelle Linden
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  2. Myriam Derbali
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  3. Gabriel Schwanen
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  4. Jean-Marie Jacquet
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  5. Ravi Ramdoyal
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  6. Christophe Ponsard
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Corresponding author

Correspondence to Isabelle Linden .

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Editors and Affiliations

  1. SimTech Simulation Technology, Graz, Austria

    Fátima Dargam

  2. Universidad de La Frontera, University of Liverpool Management School, Liverpool, UK, Temuco, Chile

    Jorge E. Hernández

  3. Toulouse University, Toulouse, France

    Pascale Zaraté

  4. University of Plymouth, Plymouth, United Kingdom

    Shaofeng Liu

  5. UNINOVA – CA3, Lisbon, Portugal

    Rita Ribeiro

  6. University of Belgrade, Belgrade, Serbia

    Boris Delibašić

  7. University of Macedonia, Thessaloniki, Greece

    Jason Papathanasiou

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Linden, I., Derbali, M., Schwanen, G., Jacquet, JM., Ramdoyal, R., Ponsard, C. (2014). Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. In: Dargam, F., et al. Decision Support Systems III - Impact of Decision Support Systems for Global Environments. EWG-DSS EWG-DSS 2013 2013. Lecture Notes in Business Information Processing, vol 184. Springer, Cham. https://doi.org/10.1007/978-3-319-11364-7_7

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  • DOI: https://doi.org/10.1007/978-3-319-11364-7_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-11363-0

  • Online ISBN: 978-3-319-11364-7

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