Abstract
Operational resource planning is critical for successful operations in service-based organizations as it underpins the process of utilizing resources to achieve a higher quality of service whilst lowering operational costs. The majority of service-based organizations use static operational planning. In recent years these, organizations have made attempts to switch to dynamic operational planners with the view of generating real-time operational plans. This paper proposes a hierarchical type-2 fuzzy logic based operational planner that can work in dynamic environments and can maintain operational plans in real-time. The proposed system outperformed ordinary heuristic-based systems and task dispatchers.
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Mohamed, A., Hagras, H., Shakya, S., Liret, A., Dorne, R., Owusu, G. (2014). Hierarchical Type-2 Fuzzy Logic Based Real Time Dynamic Operational Planning System. In: Bramer, M., Petridis, M. (eds) Research and Development in Intelligent Systems XXXI. SGAI 2014. Springer, Cham. https://doi.org/10.1007/978-3-319-12069-0_19
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DOI: https://doi.org/10.1007/978-3-319-12069-0_19
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