Skip to main content

Enhancing Machine-Learning Methods for Sentiment Classification of Web Data

  • Conference paper
Information Retrieval Technology (AIRS 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8870))

Included in the following conference series:

Abstract

With advances in Web technologies, more and more people are turning to popular social media platforms such as Twitter to express their feelings and opinions on a variety of topics and current issues online. Sentiment analysis of Web data is becoming a fast and effective way of evaluating public opinion and sentiment for use in marketing and social behavioral studies. This research investigates the enhancement techniques in machine-learning methods for sentiment classification of Web data. Feature selection, negation dealing, and emoticon handling are studied in this paper for their ability to improve the performance of machine-learning methods. The range of enhancement techniques is tested using different text data sets, such as tweets and movie reviews. The results show that different enhancement methods can improve classification efficacy and accuracy differently.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Kontopoulos, E., Berberidis, C., Dergiades, T., Bassiliades, N.: Ontology-based Sentiment Analysis of Twitter Posts. Expert Systems with Applications 40(10), 4065–4074 (2013)

    Article  Google Scholar 

  2. Go, A., Bhayani, R., Huang, L.: Twitter Sentiment Classification using Distant Supervision.CS224N Project Report, Stanford 1–12 (2009)

    Google Scholar 

  3. Ghiassi, M., Skinner, J., Zimbra, D.: Twitter Brand Sentiment Analysis: A Hybrid System using N-gram Analysis and Dynamic Artificial Neural Network. Expert Systems with Applications 40(16), 6266–6282 (2013)

    Article  Google Scholar 

  4. Montoyo, A., Martínez-Barco, P., Balahur, A.: Subjectivity and Sentiment Analysis: An Overview of the Current State of the Area and Envisaged Developments. Decision Support Systems 53(4), 675–679 (2012)

    Article  Google Scholar 

  5. Trilla, A., Alías, F.: Sentence-based Sentiment Analysis for Expressive Text-to-speech. IEEE Transactions on Audio, Speech, and Language Processing 21(2), 223–233 (2013)

    Article  Google Scholar 

  6. Chung, W., Tseng, T.-L.(B.): Discovering Business Intelligence from Online Product Reviews: A Rule-induction Framework. Expert Systems with Applications 39(15), 11870–11879 (2012)

    Google Scholar 

  7. Maks, I., Vossen, P.: A Lexicon Model for Deep Sentiment Analysis and Opinion Mining Applications. Decision Support Systems 53(4), 680–688 (2012)

    Article  Google Scholar 

  8. Boiy, E., Moens, M.-F.: A Machine Learning Approach to Sentiment Analysis in Multilingual Web texts. Information Retrieval 12(5), 526–558 (2008)

    Article  Google Scholar 

  9. Haddi, E., Liu, X., Shi, Y.: The Role of Text Pre-processing in Sentiment Analysis. Procedia Computer Science 17, 26–32 (2013)

    Article  Google Scholar 

  10. Pang, B., Lee, L., Vaithyanathan, S.: Thumbs up? Sentiment Classification using Machine Learning Techniques. In: Proceedings of the ACL-02 Conference on Empirical Methods in Natural Language processing, vol. 10, pp. 79–86. Association for Computational Linguistics (2002)

    Google Scholar 

  11. Pan, S.J., Ni, X., Sun, J.-T., Yang, Q., Chen, Z.: Cross-domain Sentiment Classification via Spectral Feature Alignment. In: Proceedings of the 19th international conference on World wide web, pp. 751–760. ACM (2010)

    Google Scholar 

  12. Duric, A., Song, F.: Feature Selection for Sentiment Analysis based on Content and Syntax Models. Decision Support Systems 53(40), 704–711 (2012)

    Article  Google Scholar 

  13. Alshalabi, H., Tiun, S., Omar, N., Albared, M.: Experiments on the Use of Feature Selection and Machine Learning Methods in Automatic Malay Text Categorization. Procedia Technology 11, 748–754 (2013)

    Article  Google Scholar 

  14. Li, S., Xia, R., Zong, C., Huang, C.-R.: A Framework of Feature Selection Methods for Text Categorization. In: Proceedings of the Joint Conference of the 47th Annual Meeting of the ACL and the 4th International Joint Conference on Natural Language Processing of the AFNLP, pp. 692–700 (2009)

    Google Scholar 

  15. Li, S., Yat, S., Lee, M., Chen, Y., Guodong, C.-R.H.: Sentiment Classification and Polarity Shifting. In: Proceedings of the 23rd International Conference on Computational Linguistics, Association for Computational Linguistics, pp. 635–643 (2010)

    Google Scholar 

  16. Hogenboom, A., Bal, D., Frasincar, F., Bal, M., de Jong, F., Kaymak, U.: Exploiting Emoticons in Sentiment Analysis. In: Proceedings of the 28th Annual ACM Symposium on Applied Computing - SAC 2013, p. 703 (2013)

    Google Scholar 

  17. Davidov, D., Tsur, O., Rappoport, A.: Enhanced Sentiment Learning Using Twitter Hashtags and Smileys. In: Proceedings of the 23rd International Conference on Computational Linguistics: Posters, Association for Computational Linguistics, pp. 241–249 (2010)

    Google Scholar 

  18. Ortigosa-Hernández, J., Rodríguez, J.D., Alzate, L., Lucania, M., Inza, I., Lozano, J.A.: Approaching Sentiment Analysis by using Semi-supervised Learning of Multi-dimensional Classifiers. Neurocomputing 92, 98–115 (2012)

    Article  Google Scholar 

  19. Glorot, X., Bordes, A., Bengio, Y.: Domain Adaptation for Large-scale Sentiment Classification: A Deep Learning Approach. In: Proceedings of the 28th International Conference on Machine Learning (ICML-2011), pp. 513–520 (2011)

    Google Scholar 

  20. Ji, H., Deng, H., Han, J.: Uncertainty Reduction for Knowledge Discovery and Information Extraction on the World Wide Web. Proceedings of the IEEE 100(9), 2658–2674 (2012)

    Article  Google Scholar 

  21. Chang, C.-C., Lin, C.-J.: LIBSVM: A Library for Support Vector Machines.Software pp. 1-39 (2013), http://www.csie.ntu.edu.tw/~cjlin/libsvm

  22. Wilson, T., Wiebe, J., Hoffmann, P.: Recognizing Contextual Polarity: An Exploration of Features for Phrase-level Sentiment Analysis. Computational linguistics 35(3) (2009)

    Google Scholar 

  23. Twitter-sentiment-analyzer Data, https://github.com/ravikiranj/twitter-sentiment-analyzer/tree/master/data

  24. Movie Review data, http://www.cs.cornell.edu/people/pabo/movie-review-data/

  25. Wang, F.-Y., Zeng, D., Carley, K.M., Mao, W.: Social Computing: From Social Informatics to Social Intelligence. IEEE Intelligence Systems 22(2), 79–83 (2007)

    Article  Google Scholar 

  26. Byvatov, E., Fechner, U., Sadowski, J., Schneider, G.: Comparison of Support Vector Machine and Artificial Neural Network Systems for Drug/nondrug Classification. Journal of Chemical Information and Computer Sciences 43(6), 1882–1889 (2003)

    Google Scholar 

  27. Na, J.-C., Khoo, C.S.G.: Aspect-based Sentiment Analysis of Movie Reviews on Discussion Boards. Journal of Information Science 36(6), 823–848 (2010)

    Article  Google Scholar 

  28. Bae, Y., Lee, H.: Sentiment Analysis of Twitter Audiences: Measuring the Positive or Negative Influence of Popular Twitterers. Journal of the American Society for Information Science and Technology 36(12), 2521–2535 (2012)

    Article  MathSciNet  Google Scholar 

  29. Gunter, B., Koteyko, N., Atanasova, D.: Sentiment Analysis: A Market-relevant and Reliable Measure of Public Feeling? International Journal of Market Research 56(2), 231 (2014)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Wang, Z., Tong, V.J.C., Chin, H.C. (2014). Enhancing Machine-Learning Methods for Sentiment Classification of Web Data. In: Jaafar, A., et al. Information Retrieval Technology. AIRS 2014. Lecture Notes in Computer Science, vol 8870. Springer, Cham. https://doi.org/10.1007/978-3-319-12844-3_34

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-12844-3_34

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-12843-6

  • Online ISBN: 978-3-319-12844-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics