Abstract
Many elderly users fail to use technology simply because of the fear of failure, and perceiving themselves as “too old” to use new technology. Studies show that coaching is helpful in assisting the elderly with learning new technology, but unfortunately many do not like to ask for help. We propose the development of smart tutorials that detect user frustration by tracking various affective markers, communicate with the user clearly and offer customized tutorials for the users’ convenience. We hope that such a system will benefit the elderly by giving them on-demand, customized assistance while allowing them to retain their independence.
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Acknowledgements
This work is sponsored by TUNGHAI UNIVERSITY ‘The U-Care ICT Integration Platform for the Elderly – No.102 GREEnS004 – 2’, 2013.
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Williams, D., Wang, MT., Chang, CH., Ahamed, S.I., Chu, W. (2015). ShowMeHow: Using Smart, Interactive Tutorials in Elderly Software Development. In: Bodine, C., Helal, S., Gu, T., Mokhtari, M. (eds) Smart Homes and Health Telematics. ICOST 2014. Lecture Notes in Computer Science(), vol 8456. Springer, Cham. https://doi.org/10.1007/978-3-319-14424-5_6
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DOI: https://doi.org/10.1007/978-3-319-14424-5_6
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