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Understanding the Effect of Techno-interruptions in the Workplace

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New Contributions in Information Systems and Technologies

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 353))

Abstract

Technostress focuses on individuals’ struggle to deal with the cognitive and social requirements derived from the use of information and communication technologies (ICT). Researchers have explored this phenomenon by studying the demands imposed by the use of ICTs on workers (e.g. fear of losing one’s job due to ICT). However, researchers in this domain have not investigated how the stress generated with technology-mediated interruptions (henceforth to be referred to as “technorruptions”) can affect individuals at the workplace. This work in progress study aims to understand the mechanisms through which technorruptions affect individuals’ experiences with ICTs within the work context. In doing so, the study introduces the concept of Perceived Technorruption Severity (PTS) to measure individuals’ appraisal of technorruptions. In addition, it proposes a research model to understand the impacts of PTS on individuals using ICTs during a work meeting, which will be validated using a survey-based study and structural equation modeling techniques.

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Author information

Authors and Affiliations

  1. Facultad de Administración, Universidad de los Andes, Bogotá, Colombia

    Sonia Camacho

  2. DeGroote School of Business, McMaster University, Hamilton, ON, Canada

    Khaled Hassanein & Milena Head

Authors
  1. Sonia Camacho
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  2. Khaled Hassanein
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  3. Milena Head
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Corresponding author

Correspondence to Sonia Camacho .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Portugal

    Alvaro Rocha

  2. Campus de Campolide, ISEGI, Lisboa, Portugal

    Ana Maria Correia

  3. DEIS, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

  4. DIS, Universidade do Minho, Guimarães, Portugal

    Luis Paulo Reis

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Camacho, S., Hassanein, K., Head, M. (2015). Understanding the Effect of Techno-interruptions in the Workplace. In: Rocha, A., Correia, A., Costanzo, S., Reis, L. (eds) New Contributions in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 353. Springer, Cham. https://doi.org/10.1007/978-3-319-16486-1_105

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  • DOI: https://doi.org/10.1007/978-3-319-16486-1_105

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-16485-4

  • Online ISBN: 978-3-319-16486-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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