Abstract
This paper describes how social networks have contributed to the evolution of companies. It explains how collaboration between people that have achieved this growth and demonstrates the importance of extracting tacit knowledge of these relationships, taking into account the difficulties encountered in trying to codify this knowledge works. For which a system model analysis of conversations based on knowledge management in order to achieve extract the relevant features of the information processed or transferred to generate knowledge to users interacting in a network is proposed, taking the case LinkedIn network. A software prototype was implemented to test the model, making an assessment of key indicators such management.
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Holguín, E.P.M., García, V.H.M. (2015). Prototype of Knowledge Management in Social Networks: Case LinkedIn. In: Rocha, A., Correia, A., Costanzo, S., Reis, L. (eds) New Contributions in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol 353. Springer, Cham. https://doi.org/10.1007/978-3-319-16486-1_12
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DOI: https://doi.org/10.1007/978-3-319-16486-1_12
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-16485-4
Online ISBN: 978-3-319-16486-1
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