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Adoption and Use of Mobile Phones for Maternal Healthcare Service Delivery

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e-Infrastructure and e-Services for Developing Countries (AFRICOMM 2014)

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Abstract

Use of mobile phones has the potential to transform maternal healthcare delivery in Uganda, with associated benefits of educating women on pregnancy, monitoring maternal, child progress and post-delivery support. Despite the benefits, user adoption of mobile phone technology for maternal healthcare remains low. There is a lack of understanding of the factors that affect the use of mobile phones in maternal healthcare practice. This paper reports on a study that aimed to determine factors deemed important for the adoption and use of mobile phone technology by healthcare professionals. The study used a questionnaire based field study to determine these factors. The study was carried out with the healthcare professionals working in the maternal sections in selected Health Centers in Wakiso district in Uganda. The results of the study indicate that perceived ease of use, perceived usefulness, social influence, facilitating conditions, perceived value, workflow practices are important factors for the adoption and use of mobile phones in maternal healthcare practice.

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Author information

Authors and Affiliations

  1. Department of Business Computing, Makerere University Business School, Kampala, Uganda

    Gorretti Byomire

  2. Department of Information Technology, Makerere University, Kampala, Uganda

    Gilbert Maiga

Authors
  1. Gorretti Byomire
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  2. Gilbert Maiga
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Correspondence to Gorretti Byomire .

Editor information

Editors and Affiliations

  1. Dar Es Salaam Institute of Technology, Dar Es Salaam, Tanzania

    Amos Nungu

  2. KTH/ICT/TSLab, Kista, Sweden

    Bjorn Pehrson

  3. Makerere University, Kampala, Uganda

    Julianne Sansa-Otim

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© 2015 Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

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Byomire, G., Maiga, G. (2015). Adoption and Use of Mobile Phones for Maternal Healthcare Service Delivery. In: Nungu, A., Pehrson, B., Sansa-Otim, J. (eds) e-Infrastructure and e-Services for Developing Countries. AFRICOMM 2014. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 147. Springer, Cham. https://doi.org/10.1007/978-3-319-16886-9_11

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  • DOI: https://doi.org/10.1007/978-3-319-16886-9_11

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-16885-2

  • Online ISBN: 978-3-319-16886-9

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