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On the Fragmentation of Process Information: Challenges, Solutions, and Outlook

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Enterprise, Business-Process and Information Systems Modeling (BPMDS 2015, EMMSAD 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 214))

Abstract

An organization’s knowledge on its business processes represents valuable corporate knowledge because it can be used to enhance the performance of these processes. In many organizations, documentation of process knowledge is scattered around various process information sources. Such information fragmentation poses considerable problems if, for example, stakeholders wish to develop a comprehensive understanding of their operations. The existence of efficient techniques to combine and integrate process information from different sources can therefore provide much value to an organization. In this work, we identify the general challenges that must be overcome to develop such techniques. This paper illustrates how these challenges should be and, to some extent, are being met in research. Based on these insights, we present three main frontiers that must be further expanded to successfully counter the fragmentation of process information in organizations.

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Author information

Authors and Affiliations

  1. Department of Computer Science, Faculty of Sciences, VU University Amsterdam, De Boelelaan 1081, 1081HV, Amsterdam, The Netherlands

    Han van der Aa, Henrik Leopold & Hajo A. Reijers

  2. Department of Mathematics and Computer Science, Eindhoven University of Technology, PO Box 513, 5600MB, Eindhoven, The Netherlands

    Felix Mannhardt & Hajo A. Reijers

  3. Perceptive Software, Gooimeer 12, 1411DE, Naarden, The Netherlands

    Felix Mannhardt

Authors
  1. Han van der Aa
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  2. Henrik Leopold
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  3. Felix Mannhardt
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  4. Hajo A. Reijers
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Corresponding author

Correspondence to Han van der Aa .

Editor information

Editors and Affiliations

  1. Luxembourg Institute of Science & Technology, Luxembourg, Luxembourg

    Khaled Gaaloul

  2. Munich University of Applied Sciences, Munich, Germany

    Rainer Schmidt

  3. Université Paris 1 Panthéon – Sorbonne, Paris, France

    Selmin Nurcan

  4. Lusofona University, Lisbon, Portugal

    SĂ©rgio Guerreiro

  5. Luxembourg Institute of Science & Technology, Luxembourg, Luxembourg

    Qin Ma

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van der Aa, H., Leopold, H., Mannhardt, F., Reijers, H.A. (2015). On the Fragmentation of Process Information: Challenges, Solutions, and Outlook. In: Gaaloul, K., Schmidt, R., Nurcan, S., Guerreiro, S., Ma, Q. (eds) Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2015 2015. Lecture Notes in Business Information Processing, vol 214. Springer, Cham. https://doi.org/10.1007/978-3-319-19237-6_1

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  • DOI: https://doi.org/10.1007/978-3-319-19237-6_1

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  • Online ISBN: 978-3-319-19237-6

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