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Communication in Firm-Internal Global Software Development with China

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Software Business (ICSOB 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 210))

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Abstract

Globally distributed software development projects are on the rise. However, 69% of cross-regional projects fail completely or partially, because of lack of cross-cultural understanding. This paper presents a qualitative study of the impact of communication on Global Software Development (GSD) within firms due to cultural differences. In particular, we provide a model of problems and solutions related to communication of German/Chinese and American/Chinese collaborations in GSD. The model was derived using grounded theory to study six globally distributed software development projects. The results may not only help companies understand cultural problems, but also help them overcome these problems. To this end, we discuss the solutions adopted by the multinational software companies that we studied.

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Author information

Authors and Affiliations

  1. Information Systems Department, Friedrich-Alexander University Erlangen-Nürnberg, Lange Gasse 20, 90403, Nuremberg, Germany

    Bilal Zaghloul

  2. Computer Science Department, Friedrich-Alexander University Erlangen-Nürnberg, Martenstr. 3, 91058, Erlangen, Germany

    Dirk Riehle

  3. School of Electronics Engineering and Computer Science, Peking University, 100871, Beijing, China

    Minghui Zhou

Authors
  1. Bilal Zaghloul
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  2. Dirk Riehle
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  3. Minghui Zhou
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Corresponding author

Correspondence to Bilal Zaghloul .

Editor information

Editors and Affiliations

  1. University of Minho, Braga, Portugal

    João M. Fernandes

  2. University of Minho, Guimarães, Portugal

    Ricardo J. Machado

  3. Blekinge Institute of Technology, Karlskrona, Sweden

    Krzysztof Wnuk

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Zaghloul, B., Riehle, D., Zhou, M. (2015). Communication in Firm-Internal Global Software Development with China. In: Fernandes, J., Machado, R., Wnuk, K. (eds) Software Business. ICSOB 2015. Lecture Notes in Business Information Processing, vol 210. Springer, Cham. https://doi.org/10.1007/978-3-319-19593-3_11

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  • DOI: https://doi.org/10.1007/978-3-319-19593-3_11

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19592-6

  • Online ISBN: 978-3-319-19593-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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