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Alleviating the Negative Effect of Up and Downvoting on Help Seeking in MOOC Discussion Forums

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Artificial Intelligence in Education (AIED 2015)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 9112))

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Abstract

Through the lens of Expectancy Value Theory, we examine the effect of help giver badges, information about helper expertise, and up- and downvoting on help seeking in a MOOC discussion forum. Results show that badges alleviated the negative impact on help seeking introduced by up- and downvoting.

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References

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Authors and Affiliations

  1. Carnegie Mellon University, 5000 Forbes Ave., Pittsburgh, PA, USA

    Iris Howley, Gaurav Tomar, Diyi Yang, Oliver Ferschke & Carolyn Penstein Rosé

Authors
  1. Iris Howley
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  2. Gaurav Tomar
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  3. Diyi Yang
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  4. Oliver Ferschke
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  5. Carolyn Penstein Rosé
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Corresponding author

Correspondence to Iris Howley .

Editor information

Editors and Affiliations

  1. University of British Columbia, Vancouver, British Columbia, Canada

    Cristina Conati

  2. Computer Science Department, Worcester Polytechnic Institute, Worcester, Massachusetts, USA

    Neil Heffernan

  3. Department of Computer Science and Software Engineering, University of Canterbury, Christchurch, New Zealand

    Antonija Mitrovic

  4. E.T.S.I. Informática, Universidad National de Educacion a Distancia, Madrid, Spain

    M. Felisa Verdejo

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© 2015 Springer International Publishing Switzerland

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Howley, I., Tomar, G., Yang, D., Ferschke, O., Rosé, C.P. (2015). Alleviating the Negative Effect of Up and Downvoting on Help Seeking in MOOC Discussion Forums. In: Conati, C., Heffernan, N., Mitrovic, A., Verdejo, M. (eds) Artificial Intelligence in Education. AIED 2015. Lecture Notes in Computer Science(), vol 9112. Springer, Cham. https://doi.org/10.1007/978-3-319-19773-9_78

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  • DOI: https://doi.org/10.1007/978-3-319-19773-9_78

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-19772-2

  • Online ISBN: 978-3-319-19773-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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