Abstract
In this short paper, we elaborate the concept of Cascading Modes of Communication (CMC) for knowledge creation in social media. Through a review of CMC and Multi-Stakeholder Learning Dialogue (MSLD), the 3 distinct dimensions of knowledge creation processes: the Epistemological, the Ontological and the Communicative, are posited as reference for the analysis of the processes. Each SECI process is framed as a conversion of knowledge along all 3 dimensions. The relationship of Expansive Learning and SECI cycles is then explored. Two previously discussed SECI processes: Boom-up and Slip-down are explained as phenomenon observed in boundary crossing. Furthermore, two new SECI processes symmetric to Boom-up and Slip-down are identified: Boil-Up and Percolate-down, pointing to the pervading tension between tacit-explicit, local-global, and consensus-dissensus knowledge conversion processes. This tension provides a theoretical explanation for the self-sustaining nature underling all knowledge creation process. Thus, the social media scaffold in CMC is to function as boundary objects created to bridge the stages of knowledge creation processes.
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Notes
- 1.
Speech Act is a schema involves several dimensions itself, including the “direction of it.” A Speech Act may require the World (external and subjective) to be conformed to the Message, or the Message to the World. The forces associated with Expressives and Constatives indicate the “direction of fit” is from the Message to the World that requires no obligation from the interpreter to do anything with respect to the sender’s Message. For further details please consult [2]. We also adopted the use of Sender and Interpreter from [2] to represent a Speaker and Listener involved in a communication, respectively.
- 2.
The Directive’s “direction of fit” is World to Message [2], that means, the World must conform to what is communicated in the Message. Since the Sender is part of the World, s/he is then acquired the obligation to make the World as it is intended by the Sender.
- 3.
A Commissive binds the Sender, together with its Interpreters, to a common course of action [3].
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Acknowledgements
The author gratefully acknowledges the contribution of Professor Lorna Uden for her discussion and comments, especially in the area of Activity Theory and Expansive Learning cycles.
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Horng-Jyh, P.W. (2015). Unifying Knowledge Creation Process Through Cascading Modes of Communication. In: Uden, L., Heričko, M., Ting, IH. (eds) Knowledge Management in Organizations. KMO 2015. Lecture Notes in Business Information Processing, vol 224. Springer, Cham. https://doi.org/10.1007/978-3-319-21009-4_2
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