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Introduction to Social Business Process Management

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Knowledge Management in Organizations (KMO 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 224))

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Abstract

Technologies and concepts of Web 2.0 are strongly present in everyday life and also in business environments, where they are increasingly involved into business activities which constitute business processes. Combining the management of Web 2.0 and business processes resulted in social BPM, which is one of the most promising fields in the software industry. Social BPM tries to create knowledge in business environments and manage it efficiently. In this contribution, some key features are presented. We particularly exposed strengths, weaknesses, opportunities and threats of social BPM.

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Author information

Authors and Affiliations

  1. Faculty of Electrical Engineering and Computer Science, University of Maribor, Smetanova 17, 2000, Maribor, Slovenia

    Mateja Kocbek, Gregor Jošt & Gregor Polančič

Authors
  1. Mateja Kocbek
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  2. Gregor Jošt
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  3. Gregor Polančič
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Corresponding author

Correspondence to Mateja Kocbek .

Editor information

Editors and Affiliations

  1. Staffordshire University, Stoke-on-Trent, United Kingdom

    Lorna Uden

  2. University of Maribor, Maribor, Slovenia

    Marjan Heričko

  3. National University of Kaohsiung, Kaohsiung City, Taiwan

    I-Hsien Ting

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Kocbek, M., Jošt, G., Polančič, G. (2015). Introduction to Social Business Process Management. In: Uden, L., Heričko, M., Ting, IH. (eds) Knowledge Management in Organizations. KMO 2015. Lecture Notes in Business Information Processing, vol 224. Springer, Cham. https://doi.org/10.1007/978-3-319-21009-4_33

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  • DOI: https://doi.org/10.1007/978-3-319-21009-4_33

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-21008-7

  • Online ISBN: 978-3-319-21009-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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