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Life Events: A Crucial Point of e-Government

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Perspectives in Business Informatics Research (BIR 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 229))

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Abstract

Life events (life situations) are usually understood as a specific view on public administration activities which is close to their clients: citizens. This view usually helps to effectively and client-friendly organize the web platform of the public authority. However, the real meaning of life events is more essential. Such a view allows regarding the public administration activities as consequences of real events in real lives of the public administrations clients. This paper introduces an approach to the analysis of life situations in the context of life cycles of the public administration objects and the use of this approach in a real ongoing project. The relation of life events to the public administration processes as well as their relation to e-government are discussed and illustrated with examples from the project.

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Notes

  1. 1.

    This is visible in the contextual model (class diagram) of the role Offspring of Physical Person which has several life phases (see Fig. 3). Similarly, any other sub-type of viewpoint can have its own life cycle (which are not described by the model in this figure).

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Acknowledgments

The paper was processed with contribution of long term institutional support of research activities by Faculty of Informatics and Statistics, University of Economics, Prague.

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Authors and Affiliations

  1. Faculty of Informatics and Statistics, University of Economics, Prague, W. Churchill Sqr. 4, 13067, Prague, Czech Republic

    Vaclav Repa

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  1. Vaclav Repa
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Correspondence to Vaclav Repa .

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Editors and Affiliations

  1. University of Tartu, Tartu, Estonia

    Raimundas Matulevičius

  2. University of Tartu, Tartu, Estonia

    Marlon Dumas

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Repa, V. (2015). Life Events: A Crucial Point of e-Government. In: Matulevičius, R., Dumas, M. (eds) Perspectives in Business Informatics Research. BIR 2015. Lecture Notes in Business Information Processing, vol 229. Springer, Cham. https://doi.org/10.1007/978-3-319-21915-8_3

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  • DOI: https://doi.org/10.1007/978-3-319-21915-8_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-21914-1

  • Online ISBN: 978-3-319-21915-8

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