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Requirement Elicitation Using Business Process Models

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Perspectives in Business Informatics Research (BIR 2015)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 229))

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Abstract

Oftentimes, when eliciting requirements for system development, the input of domain experts is of great importance. Domain experts are not familiar with artifacts predominantly used by system analysts but rather more attuned to models representing the flow of their work such as business process models. However, these models are rarely used as basis for requirement elicitation. As such, there is a communication barrier, which can cause misunderstandings that translate into imprecise requirements. To address this gap, we propose a systematic approach for eliciting functional requirements using business process models as artifacts in discussion with domain experts. We call this method for Requirement Elicitation from Business Process Models (REB). Based on a mapping of requirement components and elements of business process models, the method guides the discussion between system analysts and domain experts around process models for the purpose of eliciting requirements. The method is validated with a case study and the results show that the REB method was successful in eliciting higher number of relevant requirements with less time required.

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Acknowledgement

This research was supported by the European Social Fund via the Doctoral Studies and Internationalisation Programme – DoRa.

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Authors and Affiliations

  1. University of Tartu, Tartu, Estonia

    Sander Valvas & Fredrik Milani

Authors
  1. Sander Valvas
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  2. Fredrik Milani
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Correspondence to Sander Valvas or Fredrik Milani .

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Editors and Affiliations

  1. University of Tartu, Tartu, Estonia

    Raimundas Matulevičius

  2. University of Tartu, Tartu, Estonia

    Marlon Dumas

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Valvas, S., Milani, F. (2015). Requirement Elicitation Using Business Process Models. In: Matulevičius, R., Dumas, M. (eds) Perspectives in Business Informatics Research. BIR 2015. Lecture Notes in Business Information Processing, vol 229. Springer, Cham. https://doi.org/10.1007/978-3-319-21915-8_5

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  • DOI: https://doi.org/10.1007/978-3-319-21915-8_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-21914-1

  • Online ISBN: 978-3-319-21915-8

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