Abstract
The take-up of the usage of public e-services in Hungary is slow, though a lot of efforts were exerted in order to accelerate the process. The paper points out barriers rooted in the traditional logic of access to public e-services in which clients are required to use the same e-authentication technique and way of electronic document exchange. We present a client-driven model that gives the freedom of choice to the client with respect to the e-authentication technique as well as the document exchange to be used, thereby eliminating these barriers. A simplified form of the model was enacted by the law and is now being implemented in Hungary.
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Kiss, J.K., Kiss, P.J., Klimkó, G. (2015). Towards a Model of Client-Driven Access to Public e-Services. In: Kő, A., Francesconi, E. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2015. Lecture Notes in Computer Science, vol 9265. Springer, Cham. https://doi.org/10.1007/978-3-319-22389-6_9
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DOI: https://doi.org/10.1007/978-3-319-22389-6_9
Publisher Name: Springer, Cham
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