Abstract
Enterprise Resource Planning (ERP) was an important step taken by many firms and provision of services through mobile and ubiquitous technologies is now inevitable. ERP users (managers, customers, employees, etc.) expect data to be made available to them via the most widely used communication mobile device. But generally, distributed computing through a handheld/mobile device has to be considered with carefulness because of the limited capabilities on these devices. In this paper, we present a new approach based on ubiquitous agents to assist ERP costumer surrounded by many mobile devices, not only any-time and any-where but also on any-device.
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Bouchemal, N., Maamri, R., Sahnoun, Z. (2015). ERP Costumer Assistance Using Ubiquitous Agents. In: Boumerdassi, S., Bouzefrane, S., Renault, É. (eds) Mobile, Secure, and Programmable Networking. MSPN 2015. Lecture Notes in Computer Science(), vol 9395. Springer, Cham. https://doi.org/10.1007/978-3-319-25744-0_5
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DOI: https://doi.org/10.1007/978-3-319-25744-0_5
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