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Establishing a Decision Tool for Business Process Crowdsourcing

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Future Data and Security Engineering (FDSE 2015)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9446))

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Abstract

The integration of crowdsourcing in organisations fosters new managerial and business capabilities, especially regarding flexibility and agility of external human resources. However, a crowdsourcing project involves considering multiple contextual factors and choices and dealing with the novelty of the strategy, which makes managerial decisions difficult. This research addresses the problem by proposing a tool supporting business decision-makers in the establishment of crowdsourcing projects. The proposed tool is based on an extensive review of prior research in crowdsourcing and an ontology that standardises the fundamental crowdsourcing concepts, processes, dependencies, constraints, and managerial decisions. In particular, we discuss the architecture of the proposed tool and present two prototypes, one supporting what-if analysis and the other supporting detailed establishment of crowdsourcing processes.

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Author information

Authors and Affiliations

  1. School of Information Management, Victoria University of Wellington, PO Box 600, Wellington, New Zealand

    Nguyen Hoang Thuan, Pedro Antunes & David Johnstone

  2. Can Tho University of Technology, 256 Nguyen van Cu Street, Can Tho, Vietnam

    Nguyen Hoang Thuan & Nguyen Huynh Anh Duy

Authors
  1. Nguyen Hoang Thuan
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  2. Pedro Antunes
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  3. David Johnstone
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  4. Nguyen Huynh Anh Duy
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Corresponding author

Correspondence to Nguyen Hoang Thuan .

Editor information

Editors and Affiliations

  1. Ho Chi Minh City University of Technology, Ho Chi Minh City, Vietnam

    Tran Khanh Dang

  2. Johannes Kepler University Linz, Linz, Austria

    Roland Wagner

  3. Johannes Kepler University Linz, Linz, Austria

    Josef Küng

  4. Ho Chi Minh City University of Technology, Ho Chi Minh City, Vietnam

    Nam Thoai

  5. Hosei University, Tokyo, Japan

    Makoto Takizawa

  6. University of Vienna, Vienna, Austria

    Erich Neuhold

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Thuan, N.H., Antunes, P., Johnstone, D., Duy, N.H.A. (2015). Establishing a Decision Tool for Business Process Crowdsourcing. In: Dang, T., Wagner, R., Küng, J., Thoai, N., Takizawa, M., Neuhold, E. (eds) Future Data and Security Engineering. FDSE 2015. Lecture Notes in Computer Science(), vol 9446. Springer, Cham. https://doi.org/10.1007/978-3-319-26135-5_7

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  • DOI: https://doi.org/10.1007/978-3-319-26135-5_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-26134-8

  • Online ISBN: 978-3-319-26135-5

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