Abstract
Business scorecard is an integral part of human resource management in an industry or an organization and used to strengthen the functionality of the organization. It plays a vital role in promoting the business. Exploring the uncertainty creeping into various factors in business scorecard is an interesting challenge. In this work, we applied Intuitionistic Fuzzy Analytical Hierarchy Process (IFAHP) with Fuzzy Delphi method to analyse the uncertainty factors in business scorecard. Also we explore the importance of various factors by means of ranking using IFAHPwith Fuzzy Delphi method. The ranking scores are further used to strengthen the business scorecard.
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Rajaprakash, S., Ponnusamy, R. (2015). Ranking Business Scorecard Factor Using Intuitionistic Fuzzy Analytical Hierarchy Process with Fuzzy Delphi Method in Automobile Sector. In: Prasath, R., Vuppala, A., Kathirvalavakumar, T. (eds) Mining Intelligence and Knowledge Exploration. MIKE 2015. Lecture Notes in Computer Science(), vol 9468. Springer, Cham. https://doi.org/10.1007/978-3-319-26832-3_41
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DOI: https://doi.org/10.1007/978-3-319-26832-3_41
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