Abstract
The quality of a rescue service system is typically evaluated ex post by the proportion of emergencies reached within a predefined response time threshold. Optimization models in literature consider different variants of demand area coverage or busy fractions and reliability levels as a proxy for Emergency Medical Service quality. But no comparisons of the mentioned models with respect to their real-world performance are found in literature. In this paper, the influence of these different model formulations on real-world outcome measures is analyzed by means of a detailed discrete event simulation study.
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Acknowledgments
This research is financially supported by Stiftung Zukunft NRW. The authors thank staff members of Feuerwehr und Rettungsdienst Bochum for providing detailed insights.
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Lutter, P., Degel, D., Wiesche, L., Werners, B. (2016). Analysis of Ambulance Location Models Using Discrete Event Simulation. In: Lübbecke, M., Koster, A., Letmathe, P., Madlener, R., Peis, B., Walther, G. (eds) Operations Research Proceedings 2014. Operations Research Proceedings. Springer, Cham. https://doi.org/10.1007/978-3-319-28697-6_53
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DOI: https://doi.org/10.1007/978-3-319-28697-6_53
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