Abstract
The techno-centred design approach, currently used in industrial engineering and especially when designing Intelligent Manufacturing Systems (IMS) voluntarily ignores the human operator when the system operates correctly, but supposes the human is endowed with “magic capabilities” to fix difficult situations. But this so-called magic human faces with a lack of elements to make the relevant decisions. This paper claims that the Human Operator’s role must be defined at the early design phase of the IMS. We try to show with examples of systems from manufacturing as well as from energy or transportation that the Human Centred Design approaches place explicitly the “human in the loop” of the system to be automated. We first show the limits of techno-centred design methods. Secondly we propose the principles of a balanced function allocation between human and machine and even a real cooperation between them. The approach is based on the system decomposition into an abstraction hierarchy (strategic, tactical, operational). A relevant knowledge of the human capabilities and limits leads to the choice of the adequate Level of Automation (LoA) according to the system situation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Cardin, O., Trentesaux, D., Thomas, A., Castagna, P., Berger, T., El-Haouzi, H.B.: Coupling predictive scheduling and reactive control in manufacturing hybrid control architectures: state of the art and future challenges. J. Intell. Manuf. doi:10.1007/s10845-015-1139-0 (2016)
Van Brussel, H., Wyns, J., Valckenaers, P., Bongaerts, L., Peeters, P.: Reference architecture for holonic manufacturing systems: PROSA. Comput. Ind. 37, 255–274 (1998)
Leitão, P., Restivo, F.: ADACOR: a holonic architecture for agile and adaptive manufacturing control. Comput. Ind. 57, 121–130 (2006)
Barbosa, J., Leitão, P., Adam, E., Trentesaux, D.: Dynamic self-organization in holonic multi-agent manufacturing systems: The ADACOR evolution. Comput. Ind. 66, 99–111 (2015)
McFarlane, D., Giannikas, V., Wong, A.C.Y., Harrison, M.: Product intelligence in industrial control: theory and practice. Annual Rev. Control 37, 69–88 (2013)
Lee, J., Bagheri, B., Kao, H.-A.: A cyber-physical systems architecture for industry 4.0-based manufacturing systems. Manuf. Lett. 3, 18–23 (2015)
Gaham, M., Bouzouia, B., Achour, N.: Human-in-the-Loop Cyber-Physical Production Systems Control (HiLCP2sC): a multi-objective interactive framework proposal, service orientation in holonic and multi-agent manufacturing, pp. 315–325, Springer (2015)
Zambrano Rey, G., Carvalho, M., Trentesaux, D.: Cooperation models between humans and artificial self-organizing systems: Motivations, issues and perspectives. In: 6th International Symposium on Resilient Control Systems (ISRCS), pp. 156–161 (2013)
Oborski, P.: Man-machine interactions in advanced manufacturing systems. Int. J. Adv. Manuf. Technol. 23, 227–232 (2003)
Mac Carthy, B.: Organizational, systems and human issues in production planning, scheduling and control. In: Handbook of production scheduling, pp. 59–90, Springer, US (2006)
Trentesaux, D., Dindeleux, R., Tahon, C.: A multicriteria decision support system for dynamic task allocation in a distributed production activity control structure. Int. J. Comput. Integr. Manuf. 11, 3–17 (1998)
Valckenaers, P., Van Brussel, H., Bruyninckx, H., Saint Germain, B., Van Belle, J., Philips, J.: Predicting the unexpected. Comput. Ind. 62, 623–637 (2011)
Millot, P.: Designing human-machine cooperation systems. ISTE-Wiley, London (2014)
Pacaux-Lemoine, M.-P., Debernard, S., Godin, A., Rajaonah, B., Anceaux, F., Vanderhaegen, F.: Levels of Automation and human-machine cooperation: application to human-robot interaction. In: IFAC World Congress, pp. 6484–6492 (2011)
Schmitt, K.: Automations influence on nuclear power plants: a look at three accidents and how automation played a role. Int. Ergon. Assoc. World Conf., Recife, Brazil (2012)
Endsley, M.R.: Toward a theory of situation awareness in dynamic systems. Hum. Factors: J. Hum. Factors Ergon. Soc. 37, 32–64 (1995)
Trentesaux, D., Moray, N., Tahon, C.: Integration of the human operator into responsive discrete production management systems. Eur. J. Oper. Res. 109, 342–361 (1998)
Sheridan, T.B.: Telerobotics, automation, and human supervisory control, MIT Press (1992)
Sentouh, C., Popieul, J.C.: Human–machine interaction in automated vehicles: The ABV project. In: Risk management in life-critical systems, pp. 335–350, ISTE-Wiley (2014)
Millot, P.: Cooperative organization for enhancing situation awareness. In: Risk management in life-critical systems, pp. 279–300, ISTE-Wiley, London (2014)
Millot, P., Boy, G.A.: Human-machine cooperation: a solution for life-critical systems? Work, 41 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Trentesaux, D., Millot, P. (2016). A Human-Centred Design to Break the Myth of the “Magic Human” in Intelligent Manufacturing Systems. In: Borangiu, T., Trentesaux, D., Thomas, A., McFarlane, D. (eds) Service Orientation in Holonic and Multi-Agent Manufacturing. Studies in Computational Intelligence, vol 640. Springer, Cham. https://doi.org/10.1007/978-3-319-30337-6_10
Download citation
DOI: https://doi.org/10.1007/978-3-319-30337-6_10
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-30335-2
Online ISBN: 978-3-319-30337-6
eBook Packages: EngineeringEngineering (R0)