Skip to main content

ProcPlan: A Procedural Evaluation Strategy for Tourist Attractions Planning

  • Conference paper
  • First Online:
E-Learning and Games (Edutainment 2016)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 9654))

  • 1595 Accesses

Abstract

Due to the relationship between design quality, tourist enjoyment, tourist satisfaction, tourist numbers, and tourist revenues, this paper intends to discover the influences which the tourist buildings’ arrangement has on tourist behavior and enjoyment in a scenic spot, and present a procedural method to evaluate the tourist attractions’ design quality in a quantified way. Through crowd simulation and several iterations, the evaluation system tries to lead the designers to a better configuration of the scenic buildings. The involved gamification stimulates the user to pursue a higher score. A case study illustrates the applicability and effectiveness of our strategy.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Beard, J.G., Ragheb, M.G.: Measuring leisure satisfaction. J. Leisure Res. 12, 20–33 (1979)

    Google Scholar 

  2. Oliver, R.L., Linda, G.: Effect of satisfaction and its antecedents on consumer preference and intention. Adv. Consum. Res. 8, 88–93 (1981)

    Google Scholar 

  3. Kozak, M.: Comparative assessment of tourist satisfaction with destinations across two nationalities. Tour. Manag. 22, 391–401 (2001)

    Article  Google Scholar 

  4. Parasuraman, A., Zeithaml, V.A., Berry, L.L.: SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality. J. Retail. 64, 12–40 (1988)

    Google Scholar 

  5. Van Dyke, T.P., Kappelman, L.A., Prybutok, V.R.: Measuring information systems service quality: concerns on the use of the SERVQUAL questionnaire. MIS Q. 21, 195–208 (1997)

    Article  Google Scholar 

  6. Jiang, J.J., Carr, C.L.: Measuring information system service quality: SERVQUAL from the other side. MIS Q. 26, 145–166 (2002)

    Article  Google Scholar 

  7. Grönroos, C.: A service quality model and its marketing implications. Eur. J. Mark. 18, 36–44 (1993)

    Article  Google Scholar 

  8. Taylor, S.A., Cronin, J.J.: SERVPERF versus SERVQUAL: reconciling performance-based and perceptions-minus-expectations. J. Mark. A Q. Publ. Am. Mark. Assoc. 58, 125–131 (1994)

    Google Scholar 

  9. Brown, T.J., Churchill, G.A., Peter, J.P., Brown, T.J., Churchill, G.A., Peter, J.P.: Improving the measurement of service quality. J. Retail. 69, 127–139 (1993)

    Article  Google Scholar 

  10. Hughes, K.: Tourist satisfaction: a guided “cultural” tour in North Queensland. Aust. Psychol. 26, 166–171 (1991)

    Article  Google Scholar 

  11. Jonghyeong, K.: Development of a scale to measure memorable tourism experiences. Eur. J. Tourism Res. 51, 12–25 (2012)

    Google Scholar 

  12. Lee, H.M., Smith, S.L.J.: A visitor experience scale: historic sites and museums. J. China Tourism Res. 11, 255–277 (2015)

    Article  Google Scholar 

  13. Hughes, R.L.: A continuum theory for the flow of pedestrians. Transp. Res. Part B Methodol. 36, 507–535 (2002)

    Article  Google Scholar 

  14. Chenney, S.: Flow tiles. In: Proceedings of the Acm Siggraph/Eurographics Symposium on Computer Animation, vol. 132, pp. 249–250 (2004)

    Google Scholar 

  15. Xiong, M., Lees, M., Cai, W., Zhou, S., Low, M.Y.H.: Hybrid modelling of crowd simulation. Procedia Comput. Sci. 1, 57–65 (2010)

    Article  Google Scholar 

  16. Reynolds, C.W.: Steering Behaviours for Autonomous Characters. Engine Population Generator Physical Geometry Individual Agents Crowd Simulation Engine Individual Behavior Model-1 Individual Behavior Model-4 Individual Behavior Model-2 Individual Behavior Model-3 Individual Behavior (1999)

    Google Scholar 

  17. Musse, S.R., Thalmann, D., Morphet, J.: Motion control of crowds. eRENA (1999)

    Google Scholar 

Download references

Acknowledgments

This work is supported by the National Key Technology R&D Program under Grant No. 2012BAH62F02.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Guangzheng Fei .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this paper

Cite this paper

Xu, C., Fei, G., Han, H. (2016). ProcPlan: A Procedural Evaluation Strategy for Tourist Attractions Planning. In: El Rhalibi, A., Tian, F., Pan, Z., Liu, B. (eds) E-Learning and Games. Edutainment 2016. Lecture Notes in Computer Science(), vol 9654. Springer, Cham. https://doi.org/10.1007/978-3-319-40259-8_23

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-40259-8_23

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-40258-1

  • Online ISBN: 978-3-319-40259-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics