Abstract
Business strategies and operations are driven by scores of ever-shifting factors: from legal regulations to technological innovations and an all present digitalization. Companies need a powerful management approach to achieve high performance in today’s digital world. In effect, they must know how and when to enhance their business processes, which processes are optimal candidates for intervention, and how to move rapidly from strategy to execution.
That’s where the Business Process Management-Discipline (BPM-Discipline) helps. It delivers significant business value by converting strategy into people and IT based execution at pace with certainty. The BPM-Discipline is implemented through the “process of process management”. An efficient and effective implementation of this management process is achieved using a holistic framework and reference model as well as related tools and templates.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Sinur, J., Odell, J., Fingar, P.: Business Process Management: The Next Wave – Harnessing Complexity with Intelligent Agents. Meghan-Kiffer Press, Tampa (2013)
Ismail, S., van Geest, Y., Malone, M.: Exponential Organizations – Why new organizations are ten times better, faster, and cheaper than yours (and what to do about it). Diversion Books, New York (2014)
Mitchell, C., Ray, R.L., van Ark, B.: The Conference Board – CEO Challenge 2015: Creating Opportunity Out of Adversity: Building Innovative, People-driven Organizations. The Conference Board Whitepaper, New York (2015)
Kirchmer, M., Franz, P.: Targeting Value in a Digital World. BPM-D Whitepaper, Philadelphia, London (2014b)
Rummler, G.A., Ramias, A., Rummler, R.A.: White Space Revisited – Creating Value thorugh Processes. Wiley, San Francisco (2010)
Kirchmer, M., Lehmann, S., Rosemann, M., zur Muehlen, M., Laengle, S.: Research Study – BPM Governance in Practice. Accenture Whitepapers, Philadelphia (2013)
Franz, P., Kirchmer, M., Rosemann, M.: Value-driven Business Process Management – Which values matter for BPM. Accenture / Queensland University of Technology BPM Publication, London, Philadelphia, Brisbane (2011)
Kirchmer, M., Franz, P.: The BPM-Discipline – Enabling the Next Generation Enterprise. BPM-D Training Documentation, Philadelphia/London (2013)
Alkharashi, B., Jesus, L., Macieira, A., Tregear, R.: Establishing the Office of Business Process Management. Leonardo Consulting Publication, Brisbane (2015)
Von Rosing, M., Hove, M., von Scheel, H., Morrison, R.: BPM center of excellence. In: von Rosing, M., Scheer, A.-W., von Scheel, H. (eds.) The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 217–240 (2015)
Franz, P., Kirchmer, M.: Value-driven business Process Management – The Value-Switch for Lasting Competitive Advantage. McGraw-Hill, New York (2012)
Swenson, K.D., von Rosing, M.: What is Business Process Management. In: von Rosing, M., Scheer, A.-W., von Scheel, H. (eds.) The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 79–88 (2015)
Scheer, A.-W.: ARIS – Business Process Frameworks, 2nd edn. Springer, Berlin (1998)
Kirchmer, M., Franz, P., von Rosing, M.: The chief process officer: an emerging tope management role. In: von Rosing, M., Scheer, A.-W., von Scheel, H.: The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 343–348 (2015)
Kirchmer, M., Franz, P.: Chief Process Officer – The Value Scout. BPM-D Whitepaper, Philadelphia, London (2014)
Scheer, A.-W.: Business Process Engineering – Reference Models for Industrial Enterprises, 2nd edn. Springer, Berlin (1995)
Packowski, Gall, Baumeister: Enterprise Process and Information Governance – Integration of business process and master data governance as competitive advantage – Study Results. Camelot Consulting, Germany (2014)
Kirchmer, M.: High Performance through Process Excellence – From Strategy to Execution with Business Process Management, 2nd edn. Springer, Berlin (2011)
Fettke, L.: Reference Modelling for Business Systems Anlysis. ICI Global, London (2007)
Cantara, M.: Start up your business process competency center. In: Documentation of The Gartner Business Process Management Summit, National Harbor 2015
Kirchmer, M.: Business process management in a digital world – trends and predictions. In: Proceeding of the International Conference on Modeling and Simulation in Engineering, Economics and Management, Santiago de Chile, 20–22 January 2016
McDonald, M.: Digital Strategy Does Not Equal IT Strategy. Harvard Business Review, 19 November 2012
Kirchmer, M.: Enabling high performance through digitalization – the BPM-discipline as value-switch. In: CIO Review, 14 January 2016
Abolhassan, F.: Was treibt die Digitalisierung? Warum an der Cloud kein Weg vorbeifuehrt. Wiesbaden (2016)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Kirchmer, M. (2016). The Process of Process Management: Enabling High Performance in a Digital World. In: Shishkov, B. (eds) Business Modeling and Software Design. BMSD 2015. Lecture Notes in Business Information Processing, vol 257. Springer, Cham. https://doi.org/10.1007/978-3-319-40512-4_10
Download citation
DOI: https://doi.org/10.1007/978-3-319-40512-4_10
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-40511-7
Online ISBN: 978-3-319-40512-4
eBook Packages: Business and ManagementBusiness and Management (R0)