Abstract
The digital transformation of our society changes the way we live, work, learn, communicate, and collaborate. The digitization of software-intensive products and services is enabled basically by four megatrends: Cloud Computing, Big Data Mobile Systems, and Social Technologies. This disruptive change interacts with all information processes and systems that are important business enablers for the current digital transformation. The Internet of Things, Social Collaboration Systems for Adaptive Case Management, Mobility Systems and Services for Big Data in Cloud Services environments are emerging to support intelligent user-centered and social community systems. Modern enterprises see themselves confronted with an ever growing design space to engineer business models of the future as well as their IT support, respectively. The decision analytics in this field becomes increasingly complex and decision support, particularly for the development and evolution of sustainable enterprise architectures (EA), is duly needed. With the advent of intelligent user-centered and social community systems, the challenging decision processes can be supported in more flexible and intuitive ways. Tapping into these systems and techniques, the engineers and managers of the enterprise architecture become part of a viable enterprise, i.e. a resilient and continuously evolving system that develops innovative business models.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aier, S., et al.: Towards a more integrated EA planning: linking transformation planning with evolutionary change. In: Proceedings of EMISA 2011, pp. 23–36, Hamburg, Germany (2011)
Schmidt, R., et al.: Digitization—A multi-perspective definition. In: Proceedings of IDEA 2015, ESOCC Taormina, Italy. Springer, Berlin (2015)
Leimeister, J.M., et al.: Research program “Digital Business Transformation HSG”. In: Working Paper Services of University of St. Gallen—Institute of Information Management, No. 1, St. Gallen, Switzerland (2014)
Ross, J.W., et al.: Enterprise Architecture as Strategy—Creating a Foundation for Business Execution. Harvard Business School Press (2006)
Weill, P., Ross, J.W.: It Governance: How Top Performers Manage It Decision Rights for Superior Results. Harvard Business School Press (2004)
Lankhorst, M., et al.: Enterprise Architecture at Work: Modeling, Communication and Analysis. Springer, Berlin (2013)
Johnson, P., et al.: IT Management with Enterprise Architecture. KTH, Stockholm (2014)
Bente, S., et al.: Collaborative Enterprise Architecture. Morgan Kaufmann, Los Altos (2012)
Zhang, L.J., et al.: Services Computing. Springer, Berlin (2007)
Papazoglou, M.P.: Web Services & SOA. Pearson (2012)
Zimmermann, A., et al.: Evolving enterprise architectures for digital transformations. In: Zimmermann, A., Rossmann, A. (eds.) Lecture Notes in Informatics, vol. P-244, pp. 183–194, DEC 15, 25–26 June 2015, Böblingen, Germany (2015)
Zimmermann, A., et al.: Digital Enterprise Architecture—Transformation for the Internet of Things. EDOCW 2015 with SoEA4EE, 21–25 Sept 2015, Adelaide, Australia (2015)
Tapscott, D.: The Digital Economy: Promise and Peril in the Age of Networked Intelligence, vol. 1. McGraw-Hill, New York (1996)
Brynjolfsson, E.: Understanding the Digital Economy: Data, Tools, and Research. The MIT Press, Cambridge (2000)
Weill, P., Woerner, S.: Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, June 2015
Westerman, G., Bonnet, D.: Revamping your business through digital transformation. MIT Sloan Management Review, Feb 2015
Mell, P., Grance, T.: The NIST Definition of Cloud Computing. NIST (2011)
Agrawal, D., Das, S., El Abbadi, A.: Big data and cloud computing: current state and future opportunities. In: Proceedings of the 14th International Conference on Extending Database Technology, pp. 530–533 (2011)
Evans, P.C., Annunziata, M.: Industrial Internet: Pushing the Boundaries of Minds and Machines, General Electric, p. 21 (2012)
Atzori, L., Iera, A., Morabito, G.: The internet of things: a survey. Comput. Netw. 54(15), 2787–2805 (2010)
Schmidhuber, J.: Deep learning in neural networks: an overview. Neural Netw 61, 85–117 (2015)
Brynjolfsson, E., McAfee, A.: The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W.W. Norton & Company (2014)
Duffuaa, S.O., Raouf, A.: Preventive maintenance, concepts, modeling, and analysis. In: Planning and Control of Maintenance Systems. Springer International Publishing, pp. 57–94 (2015)
Uckelmann, D., et al.: Architecting the Internet of Things. Springer, Berlin (2011)
Schmidt, R., et al.: Industry 4.0—Potentials for Creating Smart Products: Empirical Research results. In Abramowicz, W. (ed.) 18th International Conference on Business Information Systems, LNBIP 2008. Springer, Berlin, pp. 16–27 (2015)
Weitzel, T., et al.: Reconsidering network effect theory. ECIS 2000 Proceedings, Paper 91 (2000)
Metcalfe, B.: Invention is a flower, innovation is a weed. Tech. Rev. 102(6), 54–57 (1999)
Provost, F., Fawcett, T.: Data Science for Business: What You Need to Know about Data Mining and Data-analytic Thinking, 1 edn. O’Reilly Media, Sebastopol (2013)
Vargo, S.L., Lusch, R.F.: The four service marketing myths: remnants of a goods-based manufacturing model. J. Serv. Res. 6(4), 324–335 (2004)
Vargo, S., Lusch, R.: Service-dominant logic: continuing the evolution. J. Acad. Mark. Sci. 36(1), 1–10 (2008)
Ritzer, G., Jurgenson, N.: Production, consumption, prosumption the nature of capitalism in the age of the digital ‘prosumer’. J. Consum. Culture 10(1), 13–36 (2010)
Baldwin, C.Y., Woodard, C.J.: The architecture of platforms: a unified view. In: Platforms, Markets and Innovation, pp. 19–44 (2009)
Eisenmann, T.R.: Managing proprietary and shared platforms. Calif. Manag. Rev. 50(4), 31–53 (2008)
Iacob, M.-E., et al.: Delivering Business Outcome with TOGAF® and ArchiMate®. eBook BiZZdesign (2015)
The Open Group: TOGAF Version 9.1. Van Haren Publishing (2011)
The Open Group: ArchiMate 2.0 Specification. Van Haren Publishing (2012)
ISO/IEC/IEEE: Systems and Software Engineering—Architecture Description. Technical Standard (2011)
Emery, D., Hilliard, R.: Every Architecture Description needs a Framework: Expressing Architecture Frameworks Using ISO/IEC 42010. IEEE/IFIP WICSA/ECSA 2009, pp. 31–39 (2009)
Jonkers, H., et al.: Enterprise architecture: management tool and blueprint for the organization. Inf. Syst. Front. 8(2), 63–66 (2006)
Schmidt, R., et al.: Benefits of enterprise architecture management—Insights from European experts. In: Proceedings of PoEM 2015, Valencia. Springer, Berlin (2015)
Zimmermann, A., et al.: Capability diagnostics of enterprise service architectures using a dedicated software architecture reference model. In: IEEE International Conference on Services Computing (SCC), pp. 592–599, Washington DC, USA, 2011
Zimmermann, A., et al.: Towards Service-oriented Enterprise Architectures for Big Data Applications in the Cloud. EDOC 2013 with SoEA4EE, pp. 130–135, 9–13 Sept 2013, Vancouver, BC, Canada (2013)
Zimmermann, A., et al.: Adaptable enterprise architectures for software evolution of SmartLife ecosystems. In: Proceedings of the 18th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW 2014), pp. 316–323, Ulm, Germany (2014)
Swenson, K.D.: Mastering the Unpredictable: How Adaptive Case Management will Revolutionize the Way that Knowledge Workers Get Things Done. Meghan-Kiffer Press (2010)
Swenson, K.D.: State of the Art In Case Management. White Paper Fujitsu (2013)
Collenbusch, D., et al.: Experiencing adaptive case management capabilities with cognoscenti. In: Zimmermann, A., Rossmann, A. (eds.) Lecture Notes in Informatics, vol. P-244, pp. 233–243, DEC 15, 25–26 June 2015, Böblingen, Germany (2015)
Zimmermann, A., et al.: Towards an integrated service-oriented reference enterprise architecture. In: ESEC/WEA 2013 on Software Ecosystem Architectures, pp. 26–30, St. Petersburg, Russia (2013)
Buckl, S., et al.: Modeling the supply and demand of architectural information on enterprise level. In: 15th IEEE International EDOC Conference 2011, pp. 44–51, Helsinki, Finland (2011)
Tiwana, A.: Platform Ecosystems: Aligning Architecture, Governance, and Strategy. Morgan Kaufmann, Los Altos (2013)
Heistacher, T., et al.: Pervasive Service Architecture for a Digital Business Ecosystem. arXiv preprint cs/0408047 (2004)
Bertossi, L.: Database Repairing and Consistent Query Answering. Morgan & Claypool Publishers (2011)
Keen, P.G.W.: Decision support systems: the next decade. In: Decision Support Systems, vol. 3(3), pp. 253–265. Elsevier, Amsterdam (1987)
Keen, P.G.W., Morton, M.S.S.: Decision Support Systems: An Organizational Perspective. Addison-Wesley, Reading (1978)
Jugel, D., Schweda, C.M.: Interactive functions of a Cockpit for Enterprise Architecture Planning. In: International Enterprise Distributed Object Computing Conference Workshops and Demonstrations (EDOCW 2014), pp. 33–40, Ulm, Germany (2014)
Wißotzki, M., Köpp, C., Stelzer, P.: Rollenkonzepte im Enterprise Architecture Management. In: Zimmermann, A., Rossmann, A. (eds.) Lecture Notes in Informatics, vol. P-244, pp. 127–138, DEC 15, 25–26 June 2015, Böblingen, Germany (2015)
Jugel, D., Kehrer, S., Schweda, C. M.: Providing EA decision support for stakeholders by automated analysis. In: Zimmermann, A., Rossmann, A. (eds.) Lecture Notes in Informatics, vol. P-244, pp. 151–162, DEC 15, 25–26 June 2015, Böblingen, Germany (2015)
Hauder, M., Pigat, S., Matthes, F.: Research challenges in adaptive case management: a literature review. In: International Enterprise Distributed Object Conference Workshops and Demonstrations (EDOCW 2014), pp. 98–107, Ulm, Germany (2014)
Fischer, L.: Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance, Future Strategies (2011)
Fischer, L.: Empowering Knowledge Workers, Future Strategies (2014)
Object Management Group: Case Management Modeling Notation 1.0 (2014)
Jugel, D., Kehrer, S., Schweda, C.M., Zimmermann, A.: A decision-making case for collaborative enterprise architecture engineering. In: Cunningham, D., Hofstedt, P., Meer, K., Schmitt, I. (eds.) Informatik 2015, Lecture Notes in Informatics (LNI). Koellen Verlag (2015)
Mayring, P.: Qualitative Inhaltsanalyse, 11th edn, Beltz (2010)
Johnson, P., Ekstedt, M.: Enterprise Architecture—Models and Analyses for Information Systems Decision Making, Studentlitteratur (2007)
Buckl, S., Matthes, F., Schweda, C.M.: Classifying enterprise architecture analysis approaches. In: The 2nd IFIP WG5.8 Workshop on Enterprise Interoperability (IWEI’2009), pp. 66–79, Valencia, Spain (2009)
Hanschke, I.: Strategisches Management der IT-Landschaft: Ein praktischer Leitfaden für das Enterprise Architecture Management, 3rd edn. Hanser Verlag, München (2013)
Matthes, F.: EAM KPI Catalog v.1.0, Technical Report, Technical University Munich, Chair for Informatics 19, München, Germany (2011)
Hauder, M., Münch, D., Michel, F., Utz, A., Matthes, F.: Examining adaptive case management to support processes for enterprise architecture management. In: International Enterprise Distributed Object Conference Workshops and Demonstrations (EDOCW), pp. 23–32, Ulm, Germany (2014)
Object Management Group: Decision Model and Notation 1.0—Beta 1 (2014)
Weske, M.: Business Process Management: Concepts, Languages, Architectures. Springer, Berlin (2007)
Taylor, F.W.: The Principles of Scientific Management, vol. 202, New York (1911)
Bruno, G.: Requirements elicitation as a case of social process: an approach to its description. In: Business Process Management Workshops, pp. 243–254 (2010)
Bruno, G., Dengler, F., Jennings, B., Khalaf, R., Nurcan, S., Prilla, M., Sarini, M., Schmidt, R., Silva, R.: Key challenges for enabling agile BPM with social software. J. Softw. Maint. Evol. Res. Pract. 23(4), 297–326, June 2011
Benkler, Y.: The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press (2006)
Granovetter, M.: The Strength of Weak Ties. Am. J. Sociol. 78(6), 1360–1380 (1973)
Tapscott, D., Williams, A.: Wikinomics: How Mass Collaboration Changes Everything (2006)
Vargo, S.L., Maglio, P.P., Akaka, M.A.: On value and value co-creation: a service systems and service logic perspective. Eur. Manag. J. 26(3), 145–152 (2008)
Schmidt, R., Zimmermann, A., Möhring, M., Jugel, D., Bär, F., Schweda, C. M.: Social-software-based support for enterprise architecture management processes. In: Business Process Management Workshops, pp. 452–462. Springer, Berlin (2014)
Surowiecki, J.: The Wisdom of the Clouds. Anchor (2005)
Plataniotis, G., De Kinderen, S., Proper, H.A.: EA anamnesis: an approach for decision making analysis in enterprise architecture. Int. J. Inf. Syst. Model. Des. 4(1), 75–95 (2014)
Uschold, M., King, M., Moralee, S., Zorgios, Y.: The enterprise ontology. Knowl. Eng. Rev. 13(01), 31–89 (1998)
Kang, D., Lee, J., Choi, S., Kim, K.: An ontology-based enterprise architecture. Expert Syst. Appl. 37(2), 1456–1464 (2010)
Wagner, G.: Ontologies and rules for enterprise modeling and simulation. In: 2011 15th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW), pp. 385–394, Aug 2011
Azevedo, C.L., Almeida, J.P.A., van Sinderen, M., Quartel, D., Guizzardi, G.: An ontology-based semantics for the motivation extension to archimate. In: 2011 15th IEEE International Enterprise Distributed Object Computing Conference (EDOC), pp. 25–34 (2011)
Sandkuhl, K., Smirnov, A., Shilov, N., Koç, H.: Ontology-driven enterprise modeling in practice: experiences from industrial cases. In: Advanced Information Systems Engineering Workshops, pp. 209–220. Springer International Publishing (2015)
Gruber, T.R.: A translation approach to portable ontology specifications. Knowl. Acquis. 5(2), 199–220 (1993)
Uschold, M., Gruninger, M.: Ontologies: principles, methods and applications. Knowl. Eng. Rev. 11(02), 93–136 (1996)
Bürger, T., & Simperl, E.: Measuring the benefits of ontologies. In: On the Move to Meaningful Internet Systems: OTM 2008 Workshops, pp. 584–594. Springer, Berlin (2008)
Antunes, G., Bakhshandeh, M., Mayer, R., Borbinha, J., Caetano, A.: Using ontologies for enterprise architecture analysis. In: 2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW), pp. 361–368 (2013)
Antunes, C., Caetano, A., Borbinha, J.: Enterprise architecture model analysis using description logics. In: 2014 IEEE 18th International Enterprise Distributed Object Computing Conference Workshops and Demonstrations (EDOCW), pp. 237–244 (2014)
Noy, N., McGuinness, D.L.: Ontology Development, vol. 101. Knowledge Systems Laboratory, Stanford University (2011)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Zimmermann, A. et al. (2016). Leveraging Analytics for Digital Transformation of Enterprise Services and Architectures. In: El-Sheikh, E., Zimmermann, A., Jain, L. (eds) Emerging Trends in the Evolution of Service-Oriented and Enterprise Architectures. Intelligent Systems Reference Library, vol 111. Springer, Cham. https://doi.org/10.1007/978-3-319-40564-3_6
Download citation
DOI: https://doi.org/10.1007/978-3-319-40564-3_6
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-40562-9
Online ISBN: 978-3-319-40564-3
eBook Packages: EngineeringEngineering (R0)