Abstract
One of the most important challenges in the field of human-computer interaction is maintaining and enhancing the willingness of the user to interact with the technical system. This willingness to cooperate provides a solid basis which is required for a collaborative human-computer dialog. For the dialog management this means that a Companion-System adapts the course and content of human-computer dialogs to the user and assists during the interaction through individualized help and explanation. In this chapter we elucidate our dialog management approach, which provides user- and situation-adaptive dialogs, and our explanation management approach, which enables the system to provide assistance and clarification for the user during run-time.
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Acknowledgements
This work was done within the Transregional Collaborative Research Centre SFB/TRR 62 “Companion-Technology for Cognitive Technical Systems” funded by the German Research Foundation (DFG).
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Nielsen, F., Minker, W. (2017). Assistive and Adaptive Dialog Management. In: Biundo, S., Wendemuth, A. (eds) Companion Technology. Cognitive Technologies. Springer, Cham. https://doi.org/10.1007/978-3-319-43665-4_9
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DOI: https://doi.org/10.1007/978-3-319-43665-4_9
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