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Activity Matching with Human Intelligence

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Business Process Management Forum (BPM 2016)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 260))

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Abstract

Effective matching of activities is the first step toward successful process model matching and search. The problem is nontrivial and has led to a variety of computational similarity metrics and matching approaches, however all still with low performance in terms of precision and recall. In this paper, instead, we study how to leverage on human intelligence to identify matches among activities and show that the problem is not as straightforward as most computational approaches assume. We access human intelligence (i) by crowdsourcing the activity matching problem to generic workers and (ii) by eliciting ground truth matches from experts. The precision and recall we achieve and the qualitative analysis of the results testify huge potential for a human-based activity matching that contemplates disagreement and interpretation.

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Acknowledgement

We would like to thank M. Vitali, G. Meroni, P. Plebani (Politecnico di Milano) and S. Tranquillini and J. Stevovic (Chino, Trento) for their help with the creation of the ground truth matchings for the experiments.

Author information

Authors and Affiliations

  1. University of Trento, Via Sommarive 9, 38123, Povo, TN, Italy

    Carlos Rodríguez & Fabio Casati

  2. Department of Computing, Macquarie University, Sydney, Australia

    Christopher Klinkmüller

  3. Data61, CSIRO, Sydney, Australia

    Christopher Klinkmüller & Ingo Weber

  4. University of New South Wales, Sydney, Australia

    Ingo Weber

  5. Politecnico di Milano, Via Ponzio 34/5, 20133, Milano, Italy

    Florian Daniel

Authors
  1. Carlos Rodríguez
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  2. Christopher Klinkmüller
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  3. Ingo Weber
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  4. Florian Daniel
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  5. Fabio Casati
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Corresponding author

Correspondence to Carlos Rodríguez .

Editor information

Editors and Affiliations

  1. Queensland University of Technology , Brisbane, Queensland, Australia

    Marcello La Rosa

  2. DFKI, Universität des Saarlandes, Saarbrücken, Saarland, Germany

    Peter Loos

  3. Universidad Politècnica de Valencia , Valencia, Spain

    Oscar Pastor

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© 2016 Springer International Publishing Switzerland

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Rodríguez, C., Klinkmüller, C., Weber, I., Daniel, F., Casati, F. (2016). Activity Matching with Human Intelligence. In: La Rosa, M., Loos, P., Pastor, O. (eds) Business Process Management Forum. BPM 2016. Lecture Notes in Business Information Processing, vol 260. Springer, Cham. https://doi.org/10.1007/978-3-319-45468-9_8

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