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Active Monitoring of a Product: A Way to Solve the “Lack of Information” Issue in the Use Phase

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Service Orientation in Holonic and Multi-Agent Manufacturing (SOHOMA 2016)

Part of the book series: Studies in Computational Intelligence ((SCI,volume 694))

Abstract

The small firms can be satisfied with their quick reaction to customer requests and their creativity but they meet big issues internally about the products sold. These issues put ahead a lack of information when the product is out of the SME. After an analysis of the origin of the problem, the paper proposes to use the active product concept as a key element to solve the problem. A preliminary model helping to support this concept is proposed, and a use case exemplifies how an active product can have an important impact to resolve the problem of “lack of information” in the use phase.

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Author information

Authors and Affiliations

  1. University Lille Nord de France, 59000, Lille, France

    Vivien Basselot, Thierry Berger & Yves Sallez

  2. UVHC, LAMIH UMR no. 8201, 59313, Valenciennes, France

    Vivien Basselot, Thierry Berger & Yves Sallez

Authors
  1. Vivien Basselot
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  2. Thierry Berger
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  3. Yves Sallez
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Corresponding author

Correspondence to Vivien Basselot .

Editor information

Editors and Affiliations

  1. Fac of Automatic Control, Sector 6, University Politehnica of Bucharest Fac of Automatic Control, Sector 6, Bucharest, Romania

    Theodor Borangiu

  2. LAMIH, UVHC LAMIH, Valenciennes, France

    Damien Trentesaux

  3. University of Lorraine , Epinal, France

    André Thomas

  4. Campus StaApolónia, Polytechnic Institute of Bragança Campus StaApolónia, Bragança, Portugal

    Paulo Leitão

  5. Quinta da Torre, Universidade Nova de Lisboa - DEE Quinta da Torre, Caparica, Portugal

    José Barata Oliveira

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Basselot, V., Berger, T., Sallez, Y. (2017). Active Monitoring of a Product: A Way to Solve the “Lack of Information” Issue in the Use Phase. In: Borangiu, T., Trentesaux, D., Thomas, A., Leitão, P., Oliveira, J. (eds) Service Orientation in Holonic and Multi-Agent Manufacturing . SOHOMA 2016. Studies in Computational Intelligence, vol 694. Springer, Cham. https://doi.org/10.1007/978-3-319-51100-9_30

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  • DOI: https://doi.org/10.1007/978-3-319-51100-9_30

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-51099-6

  • Online ISBN: 978-3-319-51100-9

  • eBook Packages: EngineeringEngineering (R0)

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