Abstract
This study is the first of its kind to apply the scenario technique approach to explore the future of wearable technologies in tourism. Focus groups were conducted to gain an understanding of the core factors that will determine the future use of wearable devices in an on-site tourism context. Software, Hardware, Network & Infrastructure, Comfort & Embodiment, Functions & Usages, Reliability and Third Party Access were identified as the most influential factors. Their future development will determine how tourists will employ wearable devices in their tourism experiences. The proposed future scenarios could serve as guidance for decision-makers in the organisational and destination management context. This research contributes to the theory on technology-mediated experiences in tourism and addresses the gap in literature regarding the tourist experience on-site whilst using wearable technology.
The original version of this chapter was revised: The first author name order has been updated. The erratum to this chapter is available at DOI 10.1007/978-3-319-51168-9_57
An erratum to this chapter can be found at http://dx.doi.org/10.1007/978-3-319-51168-9_57
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Benckendorf, P. J., Sheldon, P. J., & Fesenmaier, D. R. (2014). Tourism information technology. Wallingford: Cabi.
Choudhary, P., Bhag, P. K., & Walia, M. K. (2014). Wearable mobile devices. KIJSET, 1, 2348–5477.
Craig-Smith, S., & French, C. (1994). Learning to live with tourism. Melbourne: Pitman.
De Jouvenel, H. (2000). A brief methodological guide to scenario building. Technological Forecasting and Social Change, 65, 37–48.
Dickey, M. R. (2013). How Google Glass will revolutionize 9 industries. Retrieved November 2015, from [goo.gl/TTZoUo].
European Commission. (2016). Roaming tariffs. Retrieved January 2016 from [goo.gl/J3oH8j].
Fink, A., & Schlake, O. (2000). Scenario management: An approach for strategic foresight. Competitive Intelligence Review, 11, 37–45.
Godet, M. (2006). Creating futures: Scenarios planning as a strategic management tool. Paris: Economica.
Godet, M., & Meunier, F. (1999). Structural analysis. In J. C. Glenn & T. J. Gordon (Eds.), Futures Research Methodology (pp. 1–48).
Ihde, D. (1990). Technology and the lifeworld: From garden to earth. Bloomington: University Press.
Jhajharia, S., Pal, S. K., & Verma, S. (2014). Wearable computing and its application. International Journal of Computer Science and Information Technologies, 5(4), 5700–5704.
Malek, Z., & Boerboom, L. (2015). Participatory scenario development to address potential impacts of land use change: An example from the Italian Alps. Mountain Research and Development, 35(2), 126–138.
Martini, P. (2014). A secure approach to wearable technology. Network Security, 2014(10), 15–17.
Moriarty, J. P. (2012). Theorising scenario analysis to improve future perspective planning in tourism. Journal of Sustainable Tourism, 20(6), 779–800.
Neuhofer, B., Buhalis, D., & Ladkin, A. (2014). A typology of technology-enhanced tourism experiences. International Journal of Tourism Research, 16(4), 340–350.
Page, S. J., Yeoman, I., Connell, J., & Greenwood, C. (2010). Scenario planning as a tool to understand uncertainty in tourism: The example of transport and tourism in Scotland in 2025. Current Issues in Tourism, 13(2), 99–137.
Prabu, K. (2012). How Google’s project Glass is going to revolutionize travellers and travel companies. Retrieved January 2016, from [goo.gl/0RJXsm].
Prebensen, N. K., Woo, E., Chen, J. S., & Uysal, M. (2012). Experience quality in the different phases of a tourist vacation: A case of northern Norway. Tourism Analysis, 17(5), 617–627.
Rawassizadeh, R., Price, B. A., & Petre, M. (2015). Wearables: Has the age of smartwatches finally arrived? Communications of the ACM, 58(1), 45–47.
Riviera, J., & Van der Meulen, R. (2015). Gartner’s 2015 hype cycle for emerging technologies identifies the computing innovations that organizations should monitor. Retrieved January 2016, from [http://www.gartner.com/newsroom/id/3114217].
Schüll, A. E., & Schröter, W. (2013). Guideline for the performance of participatory scenario processes in INTEGRAL. Retrieved November 2015, from [goo.gl/jDwsT0].
Shoemaker, P. J. H. (1995). Scenario planning: A tool for strategic thinking. Sloan Management Review, 36, 25–40.
Song, H., & Li, G. (2008). Tourism demand modelling and forecasting—a review of recent research. Tourism Management, 29(2), 203–220.
Tanti, A., & Buhalis, D. (2016). Connectivity and the consequences of being (dis)connected. In A. Inversini & R. Schegg (Eds.), Information and Communication Technologies in Tourism 2016 (pp. 31–44). Heidelberg: Springer.
Tussyadiah, I. (2013). Expectation of travel experiences with wearable computing devices. In Z. Xiang & I. Tussyadiah (Eds.), Information and communication technologies in tourism 2014 (pp. 539–552). Heidelberg: Springer.
Tussyadiah, I. (2015). Personal technology and tourism experiences. In R. Egger & C. Maurer (Eds.), ISCONTOUR 2015 Tourism Research Perspectives (pp. 1–10).
Van der Heijden, K., Bradfield, R., Burt, G., Cairns, G., & Wright, G. (2002). The sixth sense: Accelerating organizational learning with scenarios. Chichester: Wiley.
Wang, D., Park, S., & Fesenmaier, D. R. (2012). The role of smartphones in mediating the touristic experience. Journal of Travel Research, 51(4), 371–387.
Wolf, B. C., Polonetsky, J., & Finch, K. (2015). A practical privacy paradigm for wearables. Retrieved January 2016, from [goo.gl/RHy9ot].
Wu, L., Fan, A. A., & Mattila, A. S. (2015). Wearable technology in service delivery processes: The gender-moderated technology objectification effect. International Journal of Hospitality Management, 51, 1–7.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Ortiz Rincon, F., Tommasini, E., Rainoldi, M., Egger, R. (2017). The Future of Wearable Devices On-Site: A Scenario Technique Approach. In: Schegg, R., Stangl, B. (eds) Information and Communication Technologies in Tourism 2017. Springer, Cham. https://doi.org/10.1007/978-3-319-51168-9_21
Download citation
DOI: https://doi.org/10.1007/978-3-319-51168-9_21
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-51167-2
Online ISBN: 978-3-319-51168-9
eBook Packages: Business and ManagementBusiness and Management (R0)