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Cyber-Physical Product-Service Systems

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Multi-Disciplinary Engineering for Cyber-Physical Production Systems

Abstract

Cyber-Physical Production Systems (CPPS) foster new processes and production methods for reducing “time to market”, waste and failures, as well as improving quality and cost effectiveness. However, changes cannot be restricted to the technological side. An increasing share of services is offered with these systems in order to deliver new customized functions and other benefits. This trend has led to the introduction of Product Service Systems (PSS) as a promising framework describing the integrated development, realization and offering of specific product-service bundles as a solution. The integration of both CPPS and PSS concepts is becoming relevant for industry, because data monitoring, storage and processing allow creating a higher service layer able to deliver production systems with new “intelligent” behaviors and communicating capabilities. In this chapter, we use the term Cyber-physical Product-Service Systems (CPSS) for such an integrated approach. It gives a definition of CPS-based PSS and unveils the state-of-the-art for both concepts with major research issues for their integration. The evolution from products to solutions through servitization is shown, as well as the hardware, software, and service elements of CPSS, requiring an alignment of CPPS and service lifecycle models. Based on industrial use cases, this chapter also deals with challenges for engineering CPS-based PSS in terms of complexity, end user involvement with information exchange among stakeholders and linking views of multiple disciplines (mechanical engineering, information systems, service science etc.). This leads to implications for engineering processes, particularly cross-domain Requirements Engineering and design but also servitized Business Models enabled by CPS.

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Authors and Affiliations

  1. BIBA—Bremer Institut für Produktion und Logistik GmbH at the University of Bremen, Hochschulring 20, 28359, Bremen, Germany

    Stefan Wiesner & Klaus-Dieter Thoben

  2. Faculty of Production Engineering, University of Bremen, Badgasteiner Straße 1, 28359, Bremen, Germany

    Klaus-Dieter Thoben

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  1. Stefan Wiesner
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  2. Klaus-Dieter Thoben
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Correspondence to Stefan Wiesner .

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Editors and Affiliations

  1. Institute of Software Technology and Interactive Systems, Technische Universität Wien, Wien, Austria

    Stefan Biffl

  2. Institute of Ergonomics, Manufacturing Systems and Automation (IAF), Otto von Guericke University Magdeburg, Magdeburg, Germany

    Arndt Lüder

  3. Institute of Engineering Design and Logistics Engineering, Technische Universität Wien, Wien, Austria

    Detlef Gerhard

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Wiesner, S., Thoben, KD. (2017). Cyber-Physical Product-Service Systems. In: Biffl, S., Lüder, A., Gerhard, D. (eds) Multi-Disciplinary Engineering for Cyber-Physical Production Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-56345-9_3

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  • DOI: https://doi.org/10.1007/978-3-319-56345-9_3

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