Abstract
The paper analyzes the way in which different attributes of the community service are taken into consideration among the indicators used in international university rankings. Also, the paper discusses the extent to which these factors influence positioning of the university in the overall ranking. For this purpose, eleven international rankings of world universities have been examined to identify those indicators that address community service issues. These are meant to measure how seriously a university takes its obligations to society by investing in community. Furthermore, two main criteria form the basis of analysis, namely social responsibility and regional engagement, as these include explicit measures for community service. The results suggest that there is a positive correlation between ranking in social responsibility and the overall ranking for universities investigated, and between ranking in regional engagement and overall ranking, but of different intensity.
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Păunescu, C. (2017). Does Community Service Make Any Difference in University Rankings?. In: Za, S., Drăgoicea, M., Cavallari, M. (eds) Exploring Services Science. IESS 2017. Lecture Notes in Business Information Processing, vol 279. Springer, Cham. https://doi.org/10.1007/978-3-319-56925-3_23
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DOI: https://doi.org/10.1007/978-3-319-56925-3_23
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