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International Conference on Exploring Services Science

IESS 2017: Exploring Services Science pp 355–369Cite as

Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 279))

Abstract

The public transport service system provides safe and secure urban mobility for all citizens. This paper describes work-in-progress regarding its role in times of emergency, such as earthquakes, tornadoes, or terrorist attacks. In order to deliver good and safe transport service, it requires adequate resources such as information, staff, property, vehicle, infrastructure, the set of operational rules, and governance. In this perspective, establishing a sustainable and smart transport model to cope with transport services’ disruptions especially for emergency events is vital. A general characterization of critical actions for public transport Emergency Management Planning is provided. A new perspective on designing sustainable public transport services in times of emergency is introduced in order to support transport service company’s operational activities based on sustainable institutions principles.

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Author information

Authors and Affiliations

  1. Faculty of Automatic Control and Computers, University Politehnica of Bucharest, Splaiul Independentei 313, 060042, Bucharest, Romania

    Monica Drǎgoicea, Saber Salehpour & Virginia Ecaterina Oltean

  2. Faculty of Engineering - FEUP, University of Porto, Rua Dr. Roberto Frias, 4200-465, Porto, Portugal

    Henriqueta Nóvoa

Authors
  1. Monica Drǎgoicea
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  2. Saber Salehpour
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  3. Henriqueta Nóvoa
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  4. Virginia Ecaterina Oltean
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Corresponding author

Correspondence to Monica Drǎgoicea .

Editor information

Editors and Affiliations

  1. Faculty of Economics, eCampus University, Rome, Italy

    Stefano Za

  2. Department of Automatic Control and System Engineering, University Politehnica of Bucharest, Bucharest, Romania

    Monica Drăgoicea

  3. Università Cattolica del Sacro Cuore, Milan, Italy

    Maurizio Cavallari

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Drǎgoicea, M., Salehpour, S., Nóvoa, H., Oltean, V.E. (2017). Towards a Proposal for the Sustainability Through Institutions in Public Transport Services in Times of Emergency. In: Za, S., Drăgoicea, M., Cavallari, M. (eds) Exploring Services Science. IESS 2017. Lecture Notes in Business Information Processing, vol 279. Springer, Cham. https://doi.org/10.1007/978-3-319-56925-3_28

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  • DOI: https://doi.org/10.1007/978-3-319-56925-3_28

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-56924-6

  • Online ISBN: 978-3-319-56925-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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