Skip to main content

Sensitive Business Processes Representation: A Multi-dimensional Comparative Analysis of Business Process Modeling Formalisms

  • Conference paper
  • First Online:
Business Modeling and Software Design (BMSD 2016)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 275))

Included in the following conference series:

Abstract

This paper presents a multi-perspective evaluation framework for assessing the expressiveness of current widely used business process modeling formalisms, in order to select the most suitable for representing sensitive business processes (SBPs) to improve the identification of crucial knowledge that is mobilized by these processes. Aiming at SBPs, a specific framework that helped previously to build a business process meta-model for knowledge identification is applied in a systematic manner in order to evaluate a number of currently available BPM formalisms under six perspectives, namely functional, organizational, behavioral, informational, intentional and knowledge perspectives. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, we have illustrated the practical applicability of this notation on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Grundstein, M.: From capitalizing on company knowledge to knowledge management. In: Morey, D., Maybury, M. (eds.) Knowledge Management, Classic and Contemporary Works, Chap. 12, pp. 261–287. The MIT Press, Cambridge (2000)

    Google Scholar 

  2. Saad, I., Grundstein, M., Sabroux, C.: Une méthode d’aide à l’identification des connaissances cruciales pour l’entreprise. Revue SIM 14(3) (2009)

    Google Scholar 

  3. Turki, M., Saad, I., Gargouri, F., Kassel, G.: A business process evaluation methodology for knowledge management based on multi-criteria decision making approach. In: Saad, I., Sabroux, C.R., Gargouri, F. (eds.) Information Systems for Knowledge Management. Wiley-ISTE, Chichester (2014)

    Google Scholar 

  4. Korherr, B., List, B.: A UML 2 profile for event driven process chains. In: Tjoa, A.Min, Xu, L., Chaudhry, Sohail S. (eds.) CONFENIS 2006. IFIP AICT, vol. 205, pp. 161–172. Springer, Boston (2006). doi:10.1007/0-387-34456-X_16

    Chapter  Google Scholar 

  5. OMG. Business Process Modeling and Notation (BPMN). Version 2.0 (2011a). http://www.bpmn.org/

  6. OMG. Unified modeling language (UML), version 2.0 (2011b). http://www.uml.org/

  7. Schlenoff, C., Gruninger, M., Tissot, F., Valois, J.: The process specification language (PSL) overview and version 1.0 specification (2000)

    Google Scholar 

  8. Cabral, L., Norton, B., Domingue, J.: The business process modelling ontology. In: 4th International Workshop on Semantic Business Process Management, Crete (2009)

    Google Scholar 

  9. Weidong, Z., Weihui, D.: Integrated modeling of business processes and knowledge flow based on RAD. In: IEEE International Symposium on Knowledge Acquisition and Modeling, China, pp. 49–53 (2008)

    Google Scholar 

  10. Papavassiliou, G., Mentzas, G.: Knowledge modelling in weakly-structured business processes. J. Know. Manag. 7(2), 18–33 (2003)

    Article  Google Scholar 

  11. Abecker, A.: DECORConsortium: DECOR—Delivery of Context-Sensitive Organizational Knowledge. E-Work and E-Commerce. IOS Press, Amsterdam (2001)

    Google Scholar 

  12. Schreiber, G., Akkermans, H., Anjewierden, A., Hoog, R., Shadbolt, N., De Velde, W.V., Wielinga, B.: Knowledge Engineering and Management: The Common KADS Methodology. MIT Press, Cambridge (2002)

    Google Scholar 

  13. Strohmaier, M., Yu, E., Horkoff, J., Aranda, J., Easterbook, S.: Analyzing knowledge transfer effectiveness- an agent-oriented modeling approach. In: Proceedings of the 40th Hawaii International Conference on System Sciences, USA (2007)

    Google Scholar 

  14. Woitsch, R., Karagiannis, D.: Process oriented knowledge management: a service based approach. J. Univ. Comput. Sci. 11(4), 565–588 (2005)

    Google Scholar 

  15. Donadel, A.C.: A method for representing knowledge-intensive processes. M.Sc. dissertation. Programa de Pós-Graduação em Engenharia e Gestão do Conhecimento. Universidade Federal de Santa Catarina, Brazil (2007)

    Google Scholar 

  16. Hildebrandt, T.T., Mukkamala, R.R.: Declarative event-based workflow as distributed dynamic condition response graphs. In: Programming Languages Approaches to Concurrency and Communication-Centric Software, Cyprus, pp. 59–73 (2010)

    Google Scholar 

  17. Gronau, N., Korf, R., Müller, C.: KMDL-capturing, analyzing and improving knowledge- intensive business processes. J. Univ. Comput. Sci. 11, 452–472 (2005)

    Google Scholar 

  18. Arbeitsbericht (umfangreiche Beschreibung) – KMDL® v2.2 (2009). http://www.kmdl.de

  19. Heisig, P.: The GPO-WM® method for the integration of knowledge management into business processes. In: International Conference on Knowledge Management, Graz, Austria, pp. 331–337 (2006)

    Google Scholar 

  20. Oliveira, F.F.: Ontology Collaboration and its Applications. MSc Dissertation. Programa de Pós-Graduação em Informática, Universidade Federal do Espírito Santo, Vitória, Brazil (2009)

    Google Scholar 

  21. Netto, J.M., Franca, J.B.S., Baião, F.A., Santoro, F.M.: A notation for knowledge-intensive processes. In: IEEE 17th International Conference on Computer Supported Cooperative Work in Design, vol. 1, pp. 1–6 (2013)

    Google Scholar 

  22. Hassen, M., Turki, M., Gargouri, F.: Sensitive business process modeling for knowledge management. In: Chen, Q., Hameurlain, A., Toumani, F., Wagner, R., Decker, H. (eds.) DEXA 2015. LNCS, vol. 9262, pp. 36–46. Springer, Cham (2015). doi:10.1007/978-3-319-22852-5_4

    Chapter  Google Scholar 

  23. Ben Hassen, M., Turki, M., Gargouri, F.: A business process meta-model for knowledge identification based on a core ontology. In: Shishkov, B. (ed.) BMSD 2015. LNBIP, vol. 257, pp. 37–61. Springer, Cham (2016). Revised Selected Papers. doi:10.1007/978-3-319-40512-4_3

    Google Scholar 

  24. Turki, M., Kassel, G., Saad, I., Gargouri, F.: A core ontology of business processes based on DOLCE. J. Data Semant. 5(3), 165–177 (2016)

    Article  Google Scholar 

  25. Zhaoli, Z., Zongkai, Y., Qingtang, L.: Modeling knowledge flow using petri net. In: International Symposium on Knowledge Acquisition and Modeling, Wuhan, China, pp. 142–146 (2008)

    Google Scholar 

  26. Supulniece, I., Businska, L., Kirikova, M.: Towards extending BPMN with the knowledge dimension. In: Bider, I., Halpin, T., Krogstie, J., Nurcan, S., Proper, E., Schmidt, R., Ukor, R. (eds.) BPMDS/EMMSAD 2010. LNBIP, vol. 50, pp. 69–81. Springer, Heidelberg (2010). doi:10.1007/978-3-642-13051-9_7

    Chapter  Google Scholar 

  27. Santos França, J.B., Netto, J.M., Barradas, R.G., Santoro, F., Baião, F.A.: Towards knowledge-intensive processes representation. In: Rosa, M., Soffer, P. (eds.) BPM 2012. LNBIP, vol. 132, pp. 126–136. Springer, Heidelberg (2013). doi:10.1007/978-3-642-36285-9_14

    Chapter  Google Scholar 

  28. Kassel, G., Turki, M., Saad, I., Gargouri, F.: From collective actions to actions of organizations: an ontological analysis. In Symposium Understanding and Modelling Collective Phenomena (UMoCop), University of Birmingham, Birmingham, England (2012)

    Google Scholar 

  29. OMG. Organization Structure Metamodel (OSM). OMG Document bmi/2006-11-02 (2006)

    Google Scholar 

  30. http://www.laria.u-picardie.fr/IC/site/IMG/pdf/Agentive_entity-v1.1-OS.pdf

  31. Morley, C., Berthier, D., Maurice-Demourioux, M.: Un modèle de processus métier pour les nouvelles formes d’organisation des activités. Actes du 11ème colloque de l’AIM (Association Information & Management) Systèmes d’Information et Collaboration: Etat de l’Art et Perspectives, Luxembourg, pp. 7–9 (2006)

    Google Scholar 

  32. Moody, D.L.: The physics of notations: Towards a scientific basis for constructing visual notations in software engineering. IEEE Trans. Softw. Eng. 35(5), 756–779 (2009)

    Article  Google Scholar 

  33. Scheer, A.-W., Nüttgens, M.: ARIS Architecture and Reference Models for Business Process Management. In: Aalst, W., Desel, J., Oberweis, A. (eds.) Business Process Management. LNCS, vol. 1806, pp. 376–389. Springer, Heidelberg (2000). doi:10.1007/3-540-45594-9_24

    Chapter  Google Scholar 

  34. Korherr, B.: Business Process Modelling: Languages, Goals, and Variabilities.VDM Publishing (2008)

    Google Scholar 

  35. Tscheschner, W.: Transformation from EPC to BPMN. Technical report, Oryx Research (2010)

    Google Scholar 

  36. ARIS Expert Paper. Business Process Design as the Basis for Compliance Management, Enterprise Architecture and Business Rules (2007)

    Google Scholar 

  37. Recker, J.C., Indulska, M., Rosemann, M., Green, P.: Do process modelling techniques get better? a comparative ontological analysis of BPMN. In: Campbell, B., Underwood, J., Bunker, D. (eds.) Proceedings of the 16th Australasian Conference on Information Systems, Sidney, Australia (2005)

    Google Scholar 

  38. Recker, J.C., Indulska, M., Rosemann, M., Green, P.: How good is BPMN really? Insights from theory and practice. In: Proceedings of the European Conference on Information Systems, IT University of Gotteborg, vol. 14, pp. 1–12 (2006)

    Google Scholar 

  39. Karagiannis, D., Telesko, R.: The EU-project PROMOTE: a process-oriented approach for knowledge management. In: Reimer, U. (ed.) Proceedings of the Third International Conference on Practical Aspects of Knowledge Management (2000)

    Google Scholar 

  40. Eriksson, H.E., Penker, M.: Business Modeling with UML: Business Patterns at Work. John Wiley & Sons, New York (2000)

    Google Scholar 

  41. Söderström, E., Andersson, B., Johannesson, P., Perjons, E., Wangler, B.: Towards a framework for comparing process modelling languages. In: Pidduck, A.B., Ozsu, M.Tamer, Mylopoulos, J., Woo, Carson C. (eds.) CAiSE 2002. LNCS, vol. 2348, pp. 600–611. Springer, Heidelberg (2002). doi:10.1007/3-540-47961-9_41

    Chapter  Google Scholar 

  42. Lin, F.R., Yang, M.C., Pai, Y.H.: A generic structure for business process modeling. J. Bus Proc. Manag. 8(1) (2002). Emerald

    Google Scholar 

  43. Mendling, J., Neumann, G., Nüttgens, M.: A comparison of XML interchange formats for business process modelling. In: Proceedings of the EMISA 2004 Workshop. Information Systems in E-Business and E-Government. Lecture Notes in Informatics (LNI), vol. 56 (2004)

    Google Scholar 

  44. List, B., Korherr, B.: An evaluation of conceptual business process modelling languages. In: ACM Symposium on Applied Computing (2006)

    Google Scholar 

  45. Wand, Y., Weber, R.: An ontological model of an information system. IEEE Trans. Softw. Eng. 16(11), 1282–1292 (1990)

    Article  Google Scholar 

  46. Rosemann, M., Recker, J., Indulska, M., Green, P.: A study of the evolution of the representational capabilities of process modeling grammars. In: Dubois, E., Pohl, K. (eds.) CAiSE 2006. LNCS, vol. 4001, pp. 447–461. Springer, Heidelberg (2006). doi:10.1007/11767138_30

    Chapter  Google Scholar 

  47. Recker, J., Rosemann, M., Indulska, M., Green, P.: Business process modeling: a comparative analysis. J. Assoc. Inf. 10, 333–363 (2009)

    Google Scholar 

  48. Penicina, L.: Choosing a BPMN 2.0 compatible upper ontology. In: The Fifth International Conference on Information, Process, and Knowledge Management, eKNOW, pp. 89–96 (2013)

    Google Scholar 

  49. Prezel, V., Gavsević, D., Milanović, M.: Representational analysis of business process and business rule languages. In: Proceedings of the 11th IEEE International Conference on Enterprise Distributed Object Computing Conference. Annapolis, Maryland, USA, pp. 241–258 (2010)

    Google Scholar 

  50. Sultanow, E., Zhou, X., Gronau, N., Cox, S.: Modeling of processes, systems and knowledge: a multi-dimensional comparison of 13 chosen methods. Int. Rev. Comput. Softw. 7(6), 3309–3319 (2012)

    Google Scholar 

  51. Harmon P., Wolf, C.: Business Process Modeling Survey, December 2011. BPTrends

    Google Scholar 

  52. The IDS-Scheer website (2013). http://www.ids-scheer.com/

  53. Gangemi, A., Borgo, S. (eds.) Proceedings of the 14th International Conference on Knowledge Engineering and Knowledge Management (EKAW 2004), Workshop on Core Ontologies in Ontology Engineering, Northamptonshire (UK) (2004)

    Google Scholar 

  54. Kassel, G.: Integration of the DOLCE top-level ontology into the OntoSpec methodology (2005)

    Google Scholar 

  55. Masolo, C., Vieu, L., Bottazzi, E., Catenacci, C., Ferrario, R., Gangemi, A., Guarino, N.: Social roles and their descriptions. In: Dubois, D., Welty, C., Williams M.-A. (eds.) Proceedings of the Ninth International Conference on the Principles of Knowledge Representation and Reasoning, pp. 267–277 (2004)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mariam Ben Hassen .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Ben Hassen, M., Turki, M., Gargouri, F. (2017). Sensitive Business Processes Representation: A Multi-dimensional Comparative Analysis of Business Process Modeling Formalisms. In: Shishkov, B. (eds) Business Modeling and Software Design. BMSD 2016. Lecture Notes in Business Information Processing, vol 275. Springer, Cham. https://doi.org/10.1007/978-3-319-57222-2_5

Download citation

Publish with us

Policies and ethics