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Schrepfer, M., Kunze, M., Obst, G., Siegeris, J. (2018). Why Are Process Variants Important in Process Monitoring? The Case of Zalando SE. In: vom Brocke, J., Mendling, J. (eds) Business Process Management Cases. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-58307-5_23
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