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Automate Does Not Always Mean Optimize: Case Study at a Logistics Company

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Business Process Management Cases

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Notes

  1. 1.

    If the process is identified as a cyclic order, the system automatically declares it to have been delivered, and the process comes to an end. Cyclic orders are characterized by regular repetition.

  2. 2.

    www.minitlabs.com

  3. 3.

    Both process maps were redrawn for better readability after they were printed on paper.

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Correspondence to Milan Suchy .

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Suchy, J., Suchy, M., Rosik, M., Valkova, A. (2018). Automate Does Not Always Mean Optimize: Case Study at a Logistics Company. In: vom Brocke, J., Mendling, J. (eds) Business Process Management Cases. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-58307-5_25

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