Skip to main content

Designing Live Biofeedback for Groups to Support Emotion Management in Digital Collaboration

  • Conference paper
  • First Online:
Designing the Digital Transformation (DESRIST 2017)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10243))

Abstract

Digital collaboration of individuals has increased in diverse areas such as gaming, learning and product innovation. Across scenarios, adequate intra- and interpersonal emotion management is increasingly acknowledged to be beneficial to cognitive and affective interaction outcomes. Unfortunately, individuals differ notably in their emotion management abilities. Additionally, many types of computer mediated collaboration lack the richness of affective cues traditionally found in face-to-face interaction. We envision psychophysiology-based emotion feedback as an automated tool to improve emotion management, and therefore group performance and satisfaction. The presented prototype presents a first iteration of this idea, centered around information on emotional arousal derived from peripheral nervous system measures.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Biosignalsplux by Plux Wireless Biosignals S.A.: http://biosignalsplux.com/index.php/en/.

  2. 2.

    The DFG-funded Karlsruhe Decision & Design Lab (KD2Lab) is one of the largest computer-based experimental laboratories world-wide: http://www.kd2lab.kit.edu.

  3. 3.

    Rocket League by developer Psyonix: https://rocketleaguegame.com.

References

  1. Cole, H., Griffiths, M.D.: Social interactions in massively multiplayer online role-playing gamers. Cyberpsychol. Behav. 10, 575–583 (2007)

    Article  Google Scholar 

  2. Zwass, V.: Co-creation: toward a taxonomy and an integrated research perspective. Int. J. Electron. Commer. 15, 11–48 (2010)

    Article  Google Scholar 

  3. Engel, D., Woolley, A.W., Jing, L.X., Chabris, C.F., Malone, T.W.: Reading the mind in the eyes or reading between the lines? Theory of mind predicts collective intelligence equally well online and face-to-face. PLoS ONE 9, 1–16 (2014)

    Google Scholar 

  4. Woolley, A.W., Chabris, C.F., Pentland, A., Hashmi, N., Malone, T.W.: Evidence for a collective intelligence factor in the performance of human groups. Science 330(6004), 686–688 (2010). http://science.sciencemag.org/content/330/6004/686

    Article  Google Scholar 

  5. Mayer, J.D., Roberts, R.D., Barsade, S.G.: Human abilities: emotional intelligence. Annu. Rev. Psychol. 59, 507–536 (2008)

    Article  Google Scholar 

  6. Menges, J.I., Kilduff, M.: Group emotions: cutting the gordian knots concerning terms, levels of analysis, and processes. Acad. Manag. Ann. 9, 845–928 (2015)

    Article  Google Scholar 

  7. Derks, D., Fischer, A.H., Bos, A.E.R.: The role of emotion in computer-mediated communication: a review. Comput. Hum. Behav. 24, 766–785 (2008)

    Article  Google Scholar 

  8. Mikolajczak, M.: Going beyond the ability-trait debate: the three-level model of emotional intelligence. Electron. J. Appl. Psychol. 5, 25–31 (2009)

    Google Scholar 

  9. Peira, N., Fredrikson, M., Pourtois, G.: Controlling the emotional heart: heart rate biofeedback improves cardiac control during emotional reactions. Int. J. Psychophysiol. 91, 225–231 (2014)

    Article  Google Scholar 

  10. Snyder, J., Matthews, M., Chien, J., Chang, P.F., Sun, E., Abdullah, S., Gay, G.: MoodLight : exploring personal and social implications of ambient display of biosensor data. In: CSCW 2015, pp. 143–153 (2015)

    Google Scholar 

  11. Chanel, G., Mühl, C.: Connecting brains and bodies: applying physiological computing to support social interaction. Interact. Comput. 27, 534–550 (2015)

    Article  Google Scholar 

  12. Hariharan, A., Adam, M.T.P., Dorner, V., Lux, E., Müller, M.B., Pfeiffer, J., Weinhardt, C.: Brownie: a platform for conducting NeuroIS experiments, SSRN 2639047. (2016)

    Google Scholar 

  13. Berntson, G.G., Quigley, K.S., Lozano, D.: Cardiovascular psychophysiology. In: Cacioppo, J.T., Tassinary, L.G., Berntson, G.G. (eds.) Handbook of Psychophysiology, pp. 182–210. Cambridge University Press, Cambridge (2007)

    Chapter  Google Scholar 

  14. Lafferty, J.C., Pond, A.W.: Desert Survival Situation. Human Synergistics International, Plymouth (1987)

    Google Scholar 

  15. Guzman, E., Bruegge, B.: Towards emotional awareness in software development teams. In: Proceedings of the 9th Joint Meeting on Foundations of Software Engineering, pp. 671–674 (2013)

    Google Scholar 

  16. Calacci, D., Lederman, O., Shrier, D., Pentland, A.: Breakout: an open measurement and intervention tool for distributed peer learning groups, pp. 1–6. arXiv Preprint. arXiv:1607.01443 (2016)

  17. Fernández, J.M., Augusto, J.C., Trombino, G., Seepold, R., Madrid, N.M.: Self-aware trader: a new approach to safer trading. J. Univ. Comput. Sci. 19, 2292–2319 (2013)

    Google Scholar 

  18. Pousman, Z., Stasko, J.: A taxonomy of ambient information systems: four patterns of design. In: Proceedings of the Working Conference on Advanced Visual Interfaces, pp. 67–74 (2006)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael T. Knierim .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Knierim, M.T., Jung, D., Dorner, V., Weinhardt, C. (2017). Designing Live Biofeedback for Groups to Support Emotion Management in Digital Collaboration. In: Maedche, A., vom Brocke, J., Hevner, A. (eds) Designing the Digital Transformation. DESRIST 2017. Lecture Notes in Computer Science(), vol 10243. Springer, Cham. https://doi.org/10.1007/978-3-319-59144-5_35

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-59144-5_35

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-59143-8

  • Online ISBN: 978-3-319-59144-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics