Abstract
The places where people routinely gather to interact and work can be thought of as territories with boundaries that provide a smart context to achieve personal and professional goals. For example, the Venice Gateway for Science and Technology of VEGA(ST) is such a smart context, in the form of a co-working space. In this paper, smart contexts are explored using the integrated framework of Service Science, Management Engineering, Design Arts Public Policy (SSME+DAPP) and the Viable Systems Approach (VSA) research methods, which encourage the development of T-shaped professionals with depth and breadth. We explore the importance of: (1) adopting a win-win logic between the external environment and the resource holders of the wider enterprise-territory system, (2) the creation of smart contexts, as a symbol of sharing, where interaction and actor involvement facilitate the co-creation of value for the collective welfare, and (3) co-working spaces as a way to encourage T-shape professionals to develop their broad dynamic capabilities and their in depth competencies.
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Notes
- 1.
Consonance measures the capability of the system to achieve mutual benefits (value co-creation) based on their structure (accessible resources) and the limits to sharing and coordinating information between different entities (viable systems).
- 2.
Resonance measures the results of interaction in context, producing and sharing value for and with stakeholders or suprasystems.
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Piciocchi, P., Spohrer, J.C., Martuscelli, L., Pietronudo, M.C., Scocozza, M., Bassano, C. (2018). T-Shape Professionals Co-working in Smart Contexts: VEGA(ST) – Venice Gateway for Science and Technology. In: Freund, L., Cellary, W. (eds) Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing, vol 601. Springer, Cham. https://doi.org/10.1007/978-3-319-60486-2_17
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