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User Experience (UX) Evaluation Based on Interaction-Related Mental Models

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Advances in Usability and User Experience (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 607))

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Abstract

In recent years, user experience (UX) has gained importance in product development because of the increased product complexity, the availability of innovative technologies, etc. UX evaluation methods and tools developed up to now keep users’ emotions in the right consideration; nevertheless, they do not exploit mental models at best. This research aims at developing a UX evaluation method based on the so-called interaction-related mental models, a specific type of mental models focused on interaction matters. The description of the method proposed here considers also its adoption in the field and the results are compared with those obtained by a classic usability evaluation method. Although the scope of the proposed method is quite limited now (the UX evaluation focuses on CAD software packages only), the research results seem very promising. Nevertheless, this limitation will be overcome in the near future.

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Author information

Authors and Affiliations

  1. DPIA Dept., University of Udine, via delle Scienze 206, 33100, Udine, Italy

    Stefano Filippi & Daniela Barattin

Authors
  1. Stefano Filippi
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  2. Daniela Barattin
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Corresponding author

Correspondence to Stefano Filippi .

Editor information

Editors and Affiliations

  1. University of Central Florida , Orlando, Florida, USA

    Tareq Ahram

  2. Catholic University of Pernambuco , Boa Vista, Recife, Brazil

    Christianne Falcão

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Filippi, S., Barattin, D. (2018). User Experience (UX) Evaluation Based on Interaction-Related Mental Models. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_60

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  • DOI: https://doi.org/10.1007/978-3-319-60492-3_60

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60491-6

  • Online ISBN: 978-3-319-60492-3

  • eBook Packages: EngineeringEngineering (R0)

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