Skip to main content

From Healthcare to Human-Computer Interaction: Using Framework Analysis Within Qualitative Inquiry

  • Conference paper
  • First Online:
Advances in Usability and User Experience (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 607))

Included in the following conference series:

  • 4292 Accesses

Abstract

One of the primary methods used by healthcare researchers following qualitative inquiry is framework analysis. The method lends itself to revealing patterns within a matrix, which can be easier than attempting to surface patterns across pages of coded text. However, despite the reliance of framework analysis by healthcare researchers, few Human-Computer Interaction researchers have used the method. It is not clear why this is the case. Within this paper, the authors demonstrate a step-by-step empirical example of framework analysis within a Human-Computer Interaction project consisting of 16 interviews; thereafter discussing the benefits of the method.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Jackson, R.L., Drummond, D.K., Camara, S.: What is qualitative research? Qual. Res. Rep. Commun. 8(1), 21–28 (2007)

    Article  Google Scholar 

  2. Schutt, R.: Investigating the Social World: The Process and Practice of Research. Sage, London (2014)

    Google Scholar 

  3. Mays, N., Pope, C.: Rigour and qualitative research. BMJ Br. Med. J. 311(6997), 109 (1995)

    Article  Google Scholar 

  4. Creswell, J.: Research design: qualitative, quantitative, and mixed methods approaches. Sage publications, London (2013)

    Google Scholar 

  5. Blaxter, L.: How to Research, 4th edn. McGraw-Hill Education, Berkshire, GBR (2010)

    Google Scholar 

  6. Auerbach, C., Silverstein, L.: Qualitative Data: An Introduction to Coding and Analysis. NYU Press, New York (2003)

    Google Scholar 

  7. Saldaña, J.: The coding Manual for Qualitative Researchers. Sage, London (2015)

    Google Scholar 

  8. Male, T.: Analysing Qualitative Data. In: Palaiologou, I., Needham, D., Male, T. (eds.) Doing Research in Education: Theory and Practice, pp. 177–191. Sage, London (2016)

    Google Scholar 

  9. García-Horta, J., Guerra-Ramos, M.: The use of CAQDAS in educational research: some advantages, limitations and potential risks. Int. J. Res. Method Educ. 32(2), 151–165 (2009)

    Article  Google Scholar 

  10. Gale, N., Heath, G., Cameron, E., Rashid, S., Redwood, S.: Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Med. Res. Methodol. 13(1), 117 (2013)

    Article  Google Scholar 

  11. Kwasnicka, D., Dombrowski, S.U., White, M., Sniehotta, F.F.: Qualitative study assessing technology usability in people who have participated in multimodal weight loss study. In: European Health Psychologist, 16(S), p. 807 (2014)

    Google Scholar 

  12. Yon, K., Nettleton, S., Walters, K., Lamahewa, K., Buszewicz, M.: Junior doctors’ experiences of managing patients with medically unexplained symptoms: a qualitative study. BMJ open 5(12) (2015)

    Google Scholar 

  13. Georgsson, M., Staggers, N.: An evaluation of patients’ experienced usability of a diabetes mHealth system using a multi-method approach. J. Biomed. Inf. 59, 115–129 (2016)

    Article  Google Scholar 

  14. Ritchie, J., Lewis, J., McNaughton Nicholls, C., Ormston, R.: Qualitative research practice: a guide for social science students and researchers. Sage Publications, London (2013)

    Google Scholar 

  15. Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 1990), Seattle, WA, USA, 1–5 April 1990

    Google Scholar 

  16. Maguire, M.: Methods to support human-centred design. Int. J. Hum.-Comput. Stud. 55(4), 587–634 (2001)

    Article  MATH  Google Scholar 

  17. Bernhaupt, R., Mihalic, K., Obrist, M.: Usability evaluation methods for mobile applications. In: Handbook of Research on User Interface Design and Evaluation for Mobile Technology, 44, pp. 745–758 (2008)

    Google Scholar 

  18. Baharuddin, R., Singh, D., Razali, R.: Usability dimensions for mobile applications—a review. Res. J. Appl. Sci. Eng. Technol. 5(6), 2225–2231 (2013)

    Google Scholar 

  19. Weiss, S.: Handheld USABIlity. Wiley, Hoboken (2003)

    Google Scholar 

  20. Ji, Y., Park, J., Lee, C., Yun, M.: A usability checklist for the usability evaluation of mobile phone user interface. Int. J. Hum.-Compu. Interact. 20(3), 207–231 (2006)

    Article  Google Scholar 

  21. Bertini, E., Gabrielli, S., Kimani, S.: Appropriating and assessing heuristics for mobile computing. In: Proceedings of the working conference on Advanced Visual Interfaces (AVI 2006), Venezia, Italy, 23–26 May 2006

    Google Scholar 

  22. Joyce, G., Lilley, M., Barker, T., Jefferies, A.: Smartphone application usability evaluation: the applicability of traditional heuristics. In: International Conference of Design, User Experience, and Usability, pp. 541–550, Springer International Publishing (2015)

    Google Scholar 

  23. Inostroza, R., Rusu, C., Roncagliolo, S., Rusu, V., Collazos, C.: Developing SMASH: a set of SMArtphone’s uSability heuristics. Comput. Stand. Interfaces 43, 40–52 (2016)

    Article  Google Scholar 

  24. Kuzel, A.: Sampling in qualitative inquiry. In: Benjamin, F.C., William L.M. (eds.) Doing Qualitative Research, 2nd edn. Sage Publications, pp. 33–45 (1992)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ger Joyce .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Cite this paper

Joyce, G., Lilley, M., Barker, T., Jefferies, A. (2018). From Healthcare to Human-Computer Interaction: Using Framework Analysis Within Qualitative Inquiry. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-60492-3_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60491-6

  • Online ISBN: 978-3-319-60492-3

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics