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Airport Infrastructures and Satisfaction of Passengers with Reduced Mobility: The Human-System Integration and the Constraint of the Users

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Advances in Design for Inclusion (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 587))

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Abstract

This paper aimed to evaluate the constraints associated with Passengers with Special Assistance Need, regarding accessibility, comfort, safety and reduced mobility. A wide view on the subject has identified the main problems, such as financial losses to airport operators and airlines, and the constraints to which users suffer during the process, often highlighting the difficulties experienced by those who use Assistive Technology.

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Authors and Affiliations

  1. Centro Universitário Teresa D’Ávila - UNIFATEA, Av. Peixoto de Castro, 539, Vila Celeste, Lorena, SP, Brazil

    Natalha Carvalho, Nelson Matias, Claudia Araújo, Rosinei Ribeiro & Paulo Sena

  2. Universidade do Estado do Rio de Janeiro – UERJ, Rodovia Presidente Dutra - Km 298, Resende, RJ, Brazil

    Nelson Matias

Authors
  1. Natalha Carvalho
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  2. Nelson Matias
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  3. Claudia Araújo
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  4. Rosinei Ribeiro
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  5. Paulo Sena
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Corresponding author

Correspondence to Natalha Carvalho .

Editor information

Editors and Affiliations

  1. Dipartimento di Architettura, Università degli Studi “G.d’Annunzio”Chiet-Pescara, Pescara, Italy

    Giuseppe Di Bucchianico

  2. EIDD - Design for All Europe, Oliveto Lario, Italy

    Pete F Kercher

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Carvalho, N., Matias, N., Araújo, C., Ribeiro, R., Sena, P. (2018). Airport Infrastructures and Satisfaction of Passengers with Reduced Mobility: The Human-System Integration and the Constraint of the Users. In: Di Bucchianico, G., Kercher, P. (eds) Advances in Design for Inclusion. AHFE 2017. Advances in Intelligent Systems and Computing, vol 587. Springer, Cham. https://doi.org/10.1007/978-3-319-60597-5_47

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  • DOI: https://doi.org/10.1007/978-3-319-60597-5_47

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60596-8

  • Online ISBN: 978-3-319-60597-5

  • eBook Packages: EngineeringEngineering (R0)

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