Abstract
This study investigated the effects of information acquisition method on performance and behavior of diagnostic tasks in a simulated nuclear power plant (NPP) system. Four different displays were designed. Each type of display had one specific information acquisition method (namely, query, filter, and query + filter, as well as conventional visual search). Experimental results revealed that visual search display gave the shortest completion time, lowest subjective workload, and shortest time to get the first correct hypothesis. However, the Query display, Filter display and the Query + Filter display did not show anticipated strength in aiding diagnosis. Meanwhile, high time pressure led to shorter completion time, shorter time to get the first diagnosis, and higher subjective mental workload. The results enrich the evaluation for information acquisition methods and may provide cues of interface design for complex industrial systems.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Rasmussen, J.: Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models. IEEE Trans. Syst. Man Cybern. SMC 13(3), 257–266 (1983)
Weber, E.U., Böckenholt, U., Hilton, D.J., Wallace, B.: Determinants of diagnostic hypothesis generation: effects of information, base rates, and experience. J. Exp. Psychol. Learn. Mem. Cogn. 19(5), 1151–1164 (1993)
Kim, J.H., Lee, S.J., Seong, P.H.: Investigation on applicability of information theory to prediction of operator performance in diagnosis tasks at nuclear power plants. IEEE Trans. Nucl. Sci. 50(4), 1238–1252 (2003)
Zhou, Y., Zhang, L.: Analysis of operators’ diagnosis tasks based on cognitive process. Nucl. Power Eng. 33(5), 69–75 (2012)
Vicente, K.J., Moray, N., Lee, J.D., Rasmussen, J., Jones, B.G., Brock, R., Djemil, T.: Evaluation of a rankine cycle display for nuclear power plant monitoring and diagnosis. Hum. Factors J. Hum. Factors Ergon. Soc. 38(3), 506–521 (1996)
Burns, C.M., Hajdukiewicz, J.: Ecological Interface Design. CRC Press, Boca Raton (2004)
Vicente, K.J.: Ecological interface design: progress and challenges. Hum. Factors J. Hum. Factors Ergon. Soc. 44(1), 62–78 (2002)
Gao, Z., Cecati, C., Ding, S.X.: A survey of fault diagnosis and fault-tolerant techniques part i: fault diagnosis with model-based and signal-based approaches. IEEE Trans. Ind. Electron. 62(6), 3757–3767 (2015)
Gao, Z., Cecati, C., Ding, S.X.: A survey of fault diagnosis and fault-tolerant techniques part ii: fault diagnosis with knowledge-based and hybrid/active approaches. IEEE Trans. Industr. Electron. 62(6), 3768–3774 (2015)
Kim, J.H., Seong, P.H.: Human factors engineering in large-scale digital control systems. In: Seong, P.H. (ed.) Reliability and Risk Issues in Large Scale Safety-critical Digital Control Systems, pp. 163–195. Springer, London (2009)
Chen K.J.: Diagnosis task performance influencing factors in digitalized industrial systems. Ph.D. dissertation, Tsinghua University, Beijing (2015)
Svenson, O., Edland, A.: Change of preferences under time pressure: choices and judgements. Scand. J. Psychol. 28(4), 322–330 (1987)
Svenson, O., Benson, L.: Framing and time pressure in decision making. In: Svenson, O., Maule, A.J. (eds.) Time Pressure and Stress in Human Judgment and Decision Making. Springer, New York (1993)
Edland, A., Svenson, O.: Judgement and decision making under time pressure. In: Svenson, O., Maule, A.J. (eds.) Time pressure and stress in human judgement and decision making, pp. 27–40. Springer, New York (1993)
Braun, R.L.: The effect of time pressure on auditor attention to qualitative aspects of misstatements indicative of potential fraudulent financial reporting. Acc. Organ. Soc. 25(3), 243–259 (2000)
Hahn, M., Lawson, R., Lee, Y.G.: The effects of time pressure and information load on decision quality. Psychol. Mark. 9(5), 365–378 (1992)
Coury, B.G., Boulette, M.D.: Time stress and the processing of visual displays. Hum. Factors J. Hum. Factors Ergon. Soc. 34(6), 707–725 (1992)
Ham, D., Yoon, W.C.: The effects of presenting functionally abstracted information in fault diagnosis tasks. Reliab. Eng. Syst. Saf. 73(2), 103–119 (2001)
Wu, X.J., Gao, Q., Song, F., Dong, X.L., Li, Z.Z.: Display design for AP1000 nuclear power plant: FBTA method vs. traditional method. In: Paper Presented at the 11th International Conference on Probabilistic Safety Assessment and Management & Annual European Safety and Reliability Conference 2012 (PSAM 2011 & ESREL 2012), Helsinki, Finland (2012)
Acknowledgments
This study was supported by the National Natural Science Foundation of China (project No. 71371104).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Ding, X., Li, Z., She, M. (2018). Effects of Information Acquisition Method on Diagnostic Task Performance Using Digitalized Interfaces. In: Boring, R. (eds) Advances in Human Error, Reliability, Resilience, and Performance. AHFE 2017. Advances in Intelligent Systems and Computing, vol 589. Springer, Cham. https://doi.org/10.1007/978-3-319-60645-3_30
Download citation
DOI: https://doi.org/10.1007/978-3-319-60645-3_30
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-60644-6
Online ISBN: 978-3-319-60645-3
eBook Packages: EngineeringEngineering (R0)