Abstract
Capabilities characterize ability and capacity to provide business services in different circumstance in accordance to performance requirements. The Capability Driven Development methodology provides means for designing and evaluating such capabilities. This paper specifically focuses on the capacity aspect of capability design. It assumes that every capability is delivered by using a specific set of resources and delivery performance directly depends upon availability of appropriate resources. A method for evaluation of capacity requirements is proposed in the paper. Its application is illustrated using an example of design of information technology management services.
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Acknowledgments
This work has been funded in parts by the EU-FP7 project no: 611351 CaaS – Capability as a Service in Digital Enterprises and from the research project “Competence Centre of Information and Communication Technologies” of EU Structural funds, contract No. 1.2.1.1/16/A/007 signed between IT Competence Centre and Central Finance and Contracting Agency, Research No. 1.6 “Development of Software Adaptation Algorithms and Module Based on Context Information Extracted from Users Action Logs”.
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Grabis, J., Cardona, T.G., Jokste, L. (2017). Evaluation of Capability Delivery Capacity Requirements. In: Johansson, B., Møller, C., Chaudhuri, A., Sudzina, F. (eds) Perspectives in Business Informatics Research. BIR 2017. Lecture Notes in Business Information Processing, vol 295. Springer, Cham. https://doi.org/10.1007/978-3-319-64930-6_18
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DOI: https://doi.org/10.1007/978-3-319-64930-6_18
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