Abstract
The aim of this paper is to present and discuss opinions of the librarians on the role of public libraries as intermediaries in access to public information and services in Poland. The assumption is that Polish public libraries, following the example of United States and United Kingdom, could fulfill the role of intermediaries in access to e-government, empowering citizens and promoting e-inclusion. The data collection was executed through an online survey, which was subjected to libraries in three voivodeships.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Keeping America Informed: The U.S. Government Printing Office, Washington D.C. (2012)
Scholl, H.J.: e-Government: information, technology and transformation. In: Scholl, H.J. (ed.) Electronic Government: A Study Domain Past its Infancy, pp. 11–32. M.E. Sharpe, Armonk (2010)
United Nations e-Government Survey 2016: E-Government in Support of Sustainable Development. Department of Economic and Social Affairs UN, New York (2016)
Singh, S., Castelnovo, W.: e-Government: a time for critical reflection and more? In: Singh, S., Castelnovo, W. (eds.) Leading Issues in e-Government Research, vol. 2, pp. vii–xv. Academic Conferences and Publishing International Limited, Reading (2015)
Oyekunle, R., Akanbi-Ademolake, H.B.: An Overview of e-Government Technological Divide in Developing Countries (2016). https://www.researchgate.net/publication/304954726_An_overview_of_e-government_technological_divide_in_developing_countries
Sahraoui, S.: e-Inclusion as a further stage of e-government? Transform. Gov. People Process Policy 1(1), 44–58 (2007)
Bertot, J.C., McDermott, A., Lincoln, R., Real, B., Peterson, K.: 2011–2012 Public Library Funding and Technology Access Survey: Survey Findings and Report. Information Policy & Access Center, University of Maryland College Park, College Park (2012)
Becker, J., Niehaves, B., Bergener, P., Räckers, M.: Digital divide in Egovernment: the Einclusion gap model. In: Wimmer, M.A., Scholl, H.J., Ferro, E. (eds.) EGOV 2008. LNCS, vol. 5184, pp. 231–242. Springer, Heidelberg (2008). doi:10.1007/978-3-540-85204-9_20
Ferro, E., Gil-Garcia, J.R., Helbig, N.: The digital divide metaphor: understanding paths to IT literacy. In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds.) EGOV 2007. LNCS, vol. 4656, pp. 265–280. Springer, Heidelberg (2007). doi:10.1007/978-3-540-74444-3_23
Niehaves, B., Becker, J.: The age-divide in e-government — data, interpretations, theory fragments. In: Oya, M., Uda, R., Yasunobu, C. (eds.) I3E 2008. ITIFIP, vol. 286, pp. 279–287. Springer, Boston, MA (2008). doi:10.1007/978-0-387-85691-9_24
Niehaves, B., Gorbacheva, E., Plattfaut, R.: The digital divide vs. the e-government divide: do socio-demographic variables (still) impact e-government use among onliners? In: Gil-Garcia, J.R., (ed.): e-Government Success Factors and Measures: Theories, Concepts, and Methodologies, pp. 52–65. IGI Global (2013)
Library e-Government and Employment Services and Challenges. Information Policy and Access Center. http://www.ala.org/research/sites/ala.org.research/files/content/initiatives/plftas/2011_2012/egovsvcs-ipac.pdf
Czapiński, J., Panek, T. (eds.): Social Diagnosis 2011. Objective and Subjective Quality of Life in Poland. Contemporary Economics Quarterly of University of Finance and Management in Warsaw, vol. 5, no. 3 (2011)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Luterek, M. (2017). e-Government and e-Inclusion. The Role of the Public Libraries. In: Themistocleous, M., Morabito, V. (eds) Information Systems. EMCIS 2017. Lecture Notes in Business Information Processing, vol 299. Springer, Cham. https://doi.org/10.1007/978-3-319-65930-5_23
Download citation
DOI: https://doi.org/10.1007/978-3-319-65930-5_23
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-65929-9
Online ISBN: 978-3-319-65930-5
eBook Packages: Computer ScienceComputer Science (R0)