Skip to main content

Business Process Management Systems in Support of Corporate Governance: Applying Orlikowski’s Theoretical Lens

  • Conference paper
  • First Online:
Information Systems (EMCIS 2017)

Abstract

The value of corporate governance has received attention in the last decade after a number of incidents where fraudulent activities resulted in close down of organizations. Many countries responded with stricter regulations. In this article we argue that the correct use of Business Process Management Systems (BPMS) in an organization may support good governance in an organization. Theories such as the theory of technologies from Orlikowski [15] play a central role in IS research to provide a web of meaning about a phenomenon under investigation. We discuss the potential of BPMS through the lense of Orlikowski’s theory of technologies. We also provide some insights on the use of BPMS to support good governance from a case study conducted. The findings suggest that automated business processes can result in improved corporate governance, as well as business value.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. IODSA: The King report on corporate governance for South Africa (King II). Institute of Directors of Southern Africa (IODSA) and King Committee on Corporate Governance, Johannesburg (2002)

    Google Scholar 

  2. Vu, N.H., Nguyen, T.: Impacts of corporate governance on firm performance, Master’s program in International Strategic Management (2017). http://lup.lub.lu.se/luur/download?func=downloadFile&recordOId=8917364&fileOId=8917365. Accessed June 2017

  3. Hough, J., Thompson, A., Strickland, A., Gamble, J.: Crafting and Executing Strategy (South African Edition). McGraw-Hill, Berkshire (2009)

    Google Scholar 

  4. Kreitner, R., Kinicki, A.: Organisational Behaviour, 6th edn. McGraw-Hill, New York (2004)

    Google Scholar 

  5. Michell, L.: Corporate Irresponsibility: America’s Newest Export. Yale University Press, New Haven (2002)

    Google Scholar 

  6. BBC News: Parmalat in bankruptcy protection (2003). http://news.bbc.co.uk/2/hi/business/3345735.stm. Accessed 14 May 2010

  7. Gumber, P.: How it all went so sour. Time Magazine, 23 November 2004

    Google Scholar 

  8. Jarvis, K.: IT vendors take rap for corruption. GovernmentIT 1(3), 13 (2009)

    Google Scholar 

  9. Mtimunye, M.: SITA lays fraud and corruption ghosts to rest. GovernmentIT 1(3), 15–16 (2009)

    Google Scholar 

  10. IODSA: King code of corporate governance in South Africa 2009 and the King report of corporate governance in South Africa 2009 (King III). Institute of Directors in Southern Africa (IODSA) and King Committee on Corporate Governance, Johannesburg (2009)

    Google Scholar 

  11. Pearlson, K., Saunders, C.: Strategic Management Information Systems, 4th edn. Wiley, New York (2009)

    Google Scholar 

  12. King, M.: The Corporate Citizen: Governance for All Entities. Penguin Books, Johannesburg (2006)

    Google Scholar 

  13. Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business, New York (1993)

    Google Scholar 

  14. Richardson, C.: Process governance best practices: building a BPM center of excellence. Project Performance Corporation (2006). http://www.bptrends.com/publicationfiles/09-06-ART-ProcessGovernanceBestPractices-Richardson1.pdf. Accessed 15 Oct 2012

  15. Orlikowski, W.J.: Using technology and constituting structures: a practice lens for studying technology in organisations. Organ. Sci. 11(4), 404–428 (2000)

    Article  Google Scholar 

  16. Neuman, W.L.: Social Research Methods: Qualitative and Quantitative Approaches. Allyn and Bacon, Boston (1991)

    Google Scholar 

  17. Truex, D., Holmström, J., Keil, M.: Theorizing in information systems research: a reflexive analysis of the adaptation of theory in information systems research. J. Assoc. Inf. Syst. 7(12), 797–821 (2006)

    Google Scholar 

  18. IODSA: The King report on corporate governance for South Africa (King I). Institute of Directors of Southern Africa (IODSA) and King Committee on Corporate Governance, Johannesburg (1994)

    Google Scholar 

  19. Haffer, R.: Development of a model of business performance measurement system for organizational self-assessment. The case of Poland. J. Posit. Manag. 7(3), 20–46 (2016)

    Google Scholar 

  20. McGoveran, D.: Enterprise integrity: BPMS concepts, part 8. Aternative Technol. 3(8), 1–2 (2001)

    Google Scholar 

  21. Palmer, N.: BPM 2003 market milestone report. A Dephi Group White Paper (2003). http://www.dephigroup.com. Accessed Oct 2004

  22. Miers, D., Harmon, P.: The 2005 BPM suites report. Business process trends: Version 1, March 2005

    Google Scholar 

  23. Miers, D., Harmon, P., Hall, C.: The 2007 BPM suites report (2007). http://www.bptrends.com/reports_landing.cfm. Accessed 20 May 2010

  24. Orlikowski, W.J.: The duality of technology: rethinking the concept of technology in organisations. Organ. Sci. 3(3), 298–427 (1992)

    Article  Google Scholar 

  25. Strauss, A., Corbin, J.: Basics of Qualitative Research: Grounded Theory Procedures and Techniques, 2nd edn. Sage Publications, California (1998)

    Google Scholar 

  26. Kennedy, P.: How to combine multiple research methods: practical triangulation (2009). http://johnnyholland.org/2009/08/practical-triangulation/. Accessed Apr 2012

  27. Olsen, W.: Triangulation in social research: qualitative and quantitative methods can really be mixed. In: Holbron, M. (ed.) Developments in Sociology. Causeway Press, Ormskirk (2004)

    Google Scholar 

  28. Orlikowski, W.J., Iacono, C.S.: Research commentary: desperately seeking the “IT” in IT research—a call to theorizing the IT artifact. Inf. Syst. Res. 12(2), 121–134 (2001)

    Article  Google Scholar 

  29. Giddens, A.: The Constitution of Society. University of California Press, Berkeley (1984)

    Google Scholar 

  30. Pretorius, H.W.: Towards a theoretical framework to support corporate governance through the use of a business process management system: a south african perspective. Ph.D. thesis, University of Pretoria (2014)

    Google Scholar 

  31. Pretorius, H.W., Leonard, A.C., Strydom, I.: Towards an electronic monitoring, observation and compliance framework for corporate governance using business process management systems. Afr. J. Inf. Commun. (AJIC) 13, 62–75 (2013)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Henk Pretorius .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Pretorius, H., van der Merwe, A., Hinkelmann, K. (2017). Business Process Management Systems in Support of Corporate Governance: Applying Orlikowski’s Theoretical Lens. In: Themistocleous, M., Morabito, V. (eds) Information Systems. EMCIS 2017. Lecture Notes in Business Information Processing, vol 299. Springer, Cham. https://doi.org/10.1007/978-3-319-65930-5_46

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-65930-5_46

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-65929-9

  • Online ISBN: 978-3-319-65930-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics