Abstract
In order to inform the important considerations when designing robotic applications for public spaces, the focus of this research is to investigate what socio-psychological effects should influence robot’s decision-making within public environments. Social environments are often complex and ambiguous: many queries to the robot are collaborative (e.g. a family), but in case of conflicting queries, social robots need to participate in value decisions and negotiating multi-party interactions. With the aim to investigate who should robots adapt to (children or adults) in multi-party situations within human-robot interactions in public spaces, this paper presents a real-world study conducted in a shopping mall. The results include a number of interesting findings based on people’s relationship with a child and their parental status.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
SPENCER: Social situation-aware perception and action for cognitive robots. www.spencer.eu. Accessed on 8 Apr, 2015
Balkibekov, K., Meiirbekov, S., Tazhigaliyeva, N., Sandygulova, A.: Should robots win or lose? robot’s losing playing strategy positively affects child learning. In: 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), pp. 706–711. IEEE (2016)
Bartneck, C., Croft, E., Kulic, D.: Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. Int. J. Soc. Robot. 1(1), 71–81 (2009)
Bell, A.: Designing and testing questionnaires for children. J. Res. Nurs. 12(5), 461–469 (2007)
Belpaeme, T., Baxter, P.E., Read, R., Wood, R., Cuayáhuitl, H., Kiefer, B., Racioppa, S., Kruijff-Korbayová, I., Athanasopoulos, G., Enescu, V., Looije, R., Neerincx, M., Demiris, Y., Ros-Espinoza, R., Beck, A., Cañamero, L., Hiolle, A., Lewis, M., Baroni, I., Nalin, M., Cosi, P., Paci, G., Tesser, F., Sommavilla, G., Humbert, R.: Multimodal child-robot interaction: building social bonds. J. Hum. Robot Interact. 1(2), 33–53 (2012)
Davidoff, S., Lee, M.K., Zimmerman, J., Dey, A.: Socially-aware requirements for a smart home. In: Proceedings of the International Symposium on Intelligent Environments, pp. 41–44 (2006)
Evers, V., Menezes, N., Merino, L., Gavrila, D., Nabais, F., Pantic, M., Alvito, P., Karreman, D.: The development and real-world deployment of frog, the fun robotic outdoor guide. In: Proceedings of the 2014 ACM/IEEE International Conference on Human-robot Interaction, pp. 100–100. ACM (2014)
Foster, M.E., Gaschler, A., Giuliani, M., Isard, A., Pateraki, M., Petrick, R.P.: Two people walk into a bar: dynamic multi-party social interaction with a robot agent. In: Proceedings of the 14th ACM International Conference on Multimodal Interaction, ICMI 2012, pp. 3–10. ACM, New York (2012)
Glas, D.F., Satake, S., Ferreri, F., Kanda, T., Hagita, N., Ishiguro, H.: The network robot system: enabling social human-robot interaction in public spaces. J. Hum. Robot Interact. 1(2), 5–32 (2012)
Kanda, T., Shiomi, M., Miyashita, Z., Ishiguro, H., Hagita, N.: An affective guide robot in a shopping mall. In: Proceedings of the 4th ACM/IEEE International Conference on Human Robot Interaction, HRI 2009, pp. 173–180. ACM, New York (2009)
Kondo, Y., Takemura, K., Takamatsu, J., Ogasawara, T.: A gesture-centric android system for multi-party human-robot interaction. J. Hum. Robot Interact. 2(1), 133–151 (2013)
Leite, I., Castellano, G., Pereira, A., Martinho, C., Paiva, A.: Long-term interactions with empathic robots: evaluating perceived support in children. In: Ge, S.S., Khatib, O., Cabibihan, J.-J., Simmons, R., Williams, M.-A. (eds.) ICSR 2012. LNCS, vol. 7621, pp. 298–307. Springer, Heidelberg (2012). doi:10.1007/978-3-642-34103-8_30
Lidoris, G., Bauer, K.K.A., Xu, T., Kuhnlenz, K., Wollherr, D., Buss, M.: The autonomous city explorer project: aims and system overview. In: 2007 IEEE/RSJ International Conference on Intelligent Robots and Systems, pp. 560–565, Oct 2007
Makatchev, M., Simmons, R., Sakr, M., Ziadee, M.: Expressing ethnicity through behaviors of a robot character. In: Proceedings of the 8th ACM/IEEE International Conference on Human-robot Interaction, HRI 2013, pp. 357–364. IEEE Press, Piscataway, (2013)
Markopoulos, P., Read, J., MacFarlane, S., Hoysniemi, J.: Evaluating Children’s Interactive Products: Principles and Practices for Interaction Designers. Interactive Technologies. Elsevier Science, Amsterdam (2008)
Martinson, E., Lawson, W., Trafton, J.: Identifying people with soft-biometrics at fleet week. In: 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI), pp. 49–56 (2013)
Mussakhojayeva, S., Zhanbyrtayev, M., Agzhanov, Y., Sandygulova, A.: Who should robots adapt to within a multi-party interaction in a public space? In: The Eleventh ACM/IEEE International Conference on Human Robot Interaction, pp. 483–484. IEEE Press (2016)
Read, J., MacFarlane, S., Casey, C.: Endurability, engagement and expectations: measuring children’s fun. Interaction Design and Children, vol. 2, pp. 1–23. Shaker Publishing, Eindhoven (2002)
Salem, M., Ziadee, M., Sakr, M.: Marhaba, how may i help you?: Effects of politeness and culture on robot acceptance and anthropomorphization. In: Proceedings of the 2014 ACM/IEEE International Conference on Human-Robot Interaction, HRI 2014, pp. 74–81. ACM, New York (2014)
Sandygulova, A., Dragone, M., O’Hare, G.M.: Real-time adaptive child-robot interaction: age and gender determination of children based on 3D body metrics. In: 2014 RO-MAN: The 23rd IEEE International Symposium on Robot and Human Interactive Communication, pp. 826–831, Aug 2014
Sandygulova, A., Swords, D., Abdel-Naby, S., O’Hare, G.M., Dragone, M.: A study of effective social cues within ubiquitous robotics. In: Proceedings of the 8th ACM/IEEE International Conference on Human-Robot Interaction, HRI 2013, pp. 221–222. IEEE Press, Piscataway (2013)
Shiomi, M., Kanda, T., Ishiguro, H., Hagita, N.: Interactive humanoid robots for a science museum. In: Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human-robot Interaction, HRI 2006, pp. 305–312. ACM, New York (2006)
Shiomi, M., Sakamoto, D., Kanda, T., Ishi, C., Ishiguro, H., Hagita, N.: Field trial of a networked robot at a train station. Int. J. Soc. Robot. 3(1), 27–40 (2011)
Simmons, R., Makatchev, M., Kirby, R., Lee, M.K., Fanaswala, I., Browning, B., Forlizzi, J., Sakr, M.: Believable robot characters. AI Mag. 32(4), 39–52 (2011)
A-E. Team. The ALIZ-E project: adaptive strategies for sustainable long-term social interaction. Presented as a Poster at KI 2012 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Mussakhojayeva, S., Kalidolda, N., Sandygulova, A. (2017). Adaptive Strategies for Multi-party Interactions with Robots in Public Spaces. In: Kheddar, A., et al. Social Robotics. ICSR 2017. Lecture Notes in Computer Science(), vol 10652. Springer, Cham. https://doi.org/10.1007/978-3-319-70022-9_74
Download citation
DOI: https://doi.org/10.1007/978-3-319-70022-9_74
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-70021-2
Online ISBN: 978-3-319-70022-9
eBook Packages: Computer ScienceComputer Science (R0)