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A Collaborative Neural Model for Rating Prediction by Leveraging User Reviews and Product Images

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Information Retrieval Technology (AIRS 2017)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10648))

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Abstract

Product images and user reviews are two types of important side information to improve recommender systems. Product images capture users’ appearance preference, while user reviews reflect customers’ opinions on product properties that might not be directly visible. They can complement each other to jointly improve the recommendation accuracy. In this paper, we present a novel collaborative neural model for rating prediction by jointly utilizing user reviews and product images. First, product images are leveraged to enhance the item representation. Furthermore, in order to utilize user reviews, we couple the processes of rating prediction and review generation via a deep neural network. Similar to the multi-task learning, the extracted hidden features from the neural network are shared to predict the rating using the softmax function and generate the review content using LSTM-based model respectively. To our knowledge, it is the first time that both product images and user reviews are jointly utilized in a unified neural network model for rating prediction, which can combine the benefits from both kinds of information. Extensive experiments on four real-world datasets demonstrate the superiority of our proposed model over several competitive baselines.

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Acknowledgment

Xin Zhao was partially supported by the National Natural Science Foundation of China under grant 61502502 and the Beijing Natural Science Foundation under grant 4162032.

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Correspondence to Wayne Xin Zhao .

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Ye, W., Zhang, Y., Zhao, W.X., Chen, X., Qin, Z. (2017). A Collaborative Neural Model for Rating Prediction by Leveraging User Reviews and Product Images. In: Sung, WK., et al. Information Retrieval Technology. AIRS 2017. Lecture Notes in Computer Science(), vol 10648. Springer, Cham. https://doi.org/10.1007/978-3-319-70145-5_8

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  • DOI: https://doi.org/10.1007/978-3-319-70145-5_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-70144-8

  • Online ISBN: 978-3-319-70145-5

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