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Global Sourcing of Digital Services: Micro and Macro Perspectives

11th Global Sourcing Workshop 2017, La Thuile, Italy, February 22-25, 2017, Revised Selected Papers

  • Conference proceedings
  • © 2017

Overview

Editors:
  1. Ilan Oshri

    1. Loughborough School of Business and Economics, Loughborough University, Loughborough, United Kingdom

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  2. Julia Kotlarsky

    1. Aston Business School, Aston University, Birmingham, United Kingdom

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    You can also search for this editor in PubMed   Google Scholar

  3. Leslie P. Willcocks

    1. London School of Economics, London, United Kingdom

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    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 306)

Included in the following conference series:

Conference proceedings info: Global Sourcing 2017.

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About this book

This book constitutes revised selected papers from the 11th international Global Sourcing Workshop 2017, held in La Thuile, Italy, in February 2017. The 10 contributions included were carefully reviewed and selected from 45 submissions.

The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering micro and macro perspectives on successful sourcing of services. Case studies from various organizations, industries and countries are used extensively throughout the book, giving it a unique position within the current literature offering.




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Table of contents (10 papers)

  1. Front Matter

    Pages I-VII
    Download chapter PDF

  2. Services Offshoring: A Microfoundations Perspective

    • Ilias Gerogiannis, Angelika Zimmermann, Alex Wilson
    Pages 1-18

  3. Motivation and Autonomy in Global Software Development

    • John Noll, Sarah Beecham, Abdur Razzak, Bob Richardson, Ann Barcomb, Ita Richardson
    Pages 19-38

  4. Outsourcing 2.0: Towards an Innovation-Driven Process Model for Client-Vendor Relationships in Information Technology Outsourcing

    • Robert Linden, Nikolaus Schmidt, Christoph Rosenkranz
    Pages 39-64

  5. Understanding the Modularization of Business Services: The Maturity of Firms in Bundling Services

    • Albert Plugge, Harry Bouwman
    Pages 65-80

  6. Software Bots - The Next Frontier for Shared Services and Functional Excellence

    • Vipin K. Suri, Marianne Elia, Jos van Hillegersberg
    Pages 81-94

  7. Capturing Stakeholder Engagement: CSR and Gender Equality in Global In-House Centres

    • Fay Davidson, John Wreford, Kevan Penter, Brian Perrin
    Pages 95-110

  8. Cloud Readiness as an Enabler for Application Rationalization: A Survey in the Netherlands

    • Erik Beulen
    Pages 111-123

  9. Management of Multi-cloud Computing

    • Paul Alpar, Ariana Polyviou
    Pages 124-137

  10. The Digitisation Gestalt: A Case Study

    • Michelle Hurdle
    Pages 138-149

  11. Formal Control, Social Control and Guanxi in IT Outsourcing: A Study in Chinese Firms

    • Wen Jiang
    Pages 150-161

  12. Back Matter

    Pages 163-163
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Other volumes

  1. Global Sourcing of Digital Services: Micro and Macro Perspectives

Editors and Affiliations

  • Loughborough School of Business and Economics, Loughborough University, Loughborough, United Kingdom

    Ilan Oshri

  • Aston Business School, Aston University, Birmingham, United Kingdom

    Julia Kotlarsky

  • London School of Economics, London, United Kingdom

    Leslie P. Willcocks

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