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Towards an Integrated and Inclusive Platform for Open Innovation in the Public Sector

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E-Democracy – Privacy-Preserving, Secure, Intelligent E-Government Services (e-Democracy 2017)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 792))

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Abstract

The growing adoption of the open innovation paradigm in the public sector poses a set of research challenges related to the particularities of the domain and the technologies required to manage the associated knowledge flows among diverse types of stakeholders. This paper aims to shed light on how the proper combination of existing ICT tools can support and advance the implementation of open innovation practices in the public sector. Towards this aim, it first presents a non-exhaustive taxonomy of these tools, which is also associated with the open innovation phase they primarily support. Paying particular attention to the issues of collaboration support and sophisticated data collection and analysis, the paper also proposes an open, inclusive and sustainable web-based platform that builds on the synergy between human and machine intelligence to address the important challenges of public sector open innovation. An indicative application scenario, concerning a contemporary societal problem, showcases the potential of the proposed solution.

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Author information

Authors and Affiliations

  1. Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece

    Aggeliki Androutsopoulou, Euripidis Loukis & Yannis Charalabidis

  2. Industrial Management and Information Systems Lab, MEAD, University of Patras, Patras, Greece

    Nikos Karacapilidis

Authors
  1. Aggeliki Androutsopoulou
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  2. Nikos Karacapilidis
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  3. Euripidis Loukis
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  4. Yannis Charalabidis
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Corresponding author

Correspondence to Aggeliki Androutsopoulou .

Editor information

Editors and Affiliations

  1. Norwegian University of Science and Technology, Gjøvik, Norway

    Sokratis K. Katsikas

  2. Data Protection Authority, Athens, Greece

    Vasilios Zorkadis

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Androutsopoulou, A., Karacapilidis, N., Loukis, E., Charalabidis, Y. (2017). Towards an Integrated and Inclusive Platform for Open Innovation in the Public Sector. In: Katsikas, S., Zorkadis, V. (eds) E-Democracy – Privacy-Preserving, Secure, Intelligent E-Government Services. e-Democracy 2017. Communications in Computer and Information Science, vol 792. Springer, Cham. https://doi.org/10.1007/978-3-319-71117-1_16

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  • DOI: https://doi.org/10.1007/978-3-319-71117-1_16

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-319-71117-1

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