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Tourism, Development and Digital Technologies: Insights from Malaysian Homestays

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Information and Communication Technologies in Tourism 2018

Abstract

Rooted in the Sustainable Livelihood Approach, this paper contributes to the current debate on e-tourism for development by analysing the use of ICTs in community-based tourism micro enterprises. Using a qualitative case study approach with semi structured interviews, observations and documentary evidence, this study sheds light on the importance of ICTs in homestays and analyses its impact on the five livelihood assets (i.e. human, natural, financial, physical, social) as perceived by Malaysian homestay managers. Results indicate that there are significant direct and indirect impacts of ICTs on the livelihood assets of the community and open the floor for further research in the field.

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Author information

Authors and Affiliations

  1. The University of Nottingham Malaysia Campus, Semenyih, Selangor, Malaysia

    Siew Wei Gan

  2. The University of Reading, Reading, UK

    Alessandro Inversini

  3. Bournemouth University, Poole, UK

    Isabella Rega

Authors
  1. Siew Wei Gan
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  2. Alessandro Inversini
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  3. Isabella Rega
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Corresponding author

Correspondence to Siew Wei Gan .

Editor information

Editors and Affiliations

  1. School of Hospitality and Tourism Management, University of Surrey, Guildford, United Kingdom

    Brigitte Stangl

  2. Business School, Centre for Tourism Studies, University of Eastern Finland, Kuopio, Finland

    Juho Pesonen

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Gan, S.W., Inversini, A., Rega, I. (2018). Tourism, Development and Digital Technologies: Insights from Malaysian Homestays. In: Stangl, B., Pesonen, J. (eds) Information and Communication Technologies in Tourism 2018. Springer, Cham. https://doi.org/10.1007/978-3-319-72923-7_5

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