Abstract
Today, the Industry 4.0 paradigm has penetrated the everyday processes and operations of manufacturers, reframing traditional value chains and delivering novel products and services. Products and services need to be appropriately blended in the path to servitisation, yet manufacturers still struggle with gaining insights and collaborating with all involved stakeholders in the most effective way in order to design smart and connected products-services. In this context, this paper presents how smart furniture product-service bundles have been designed according to the needs of the furniture industry. Such bundles provide value added services during the whole Product Life Cycle of the furniture and range from IoT-enabled workplace monitoring to collaborative ideation and sentiment analysis in order to deliver manufacturing intelligence.
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Acknowledgment
This work has been funded by the European Commission through the Horizon 2020 FoF Project PSYMBIOSYS: Product-Service sYMBIOtic SYStems (Grant No. 636804). The authors wish to acknowledge the Commission and all the PSYMBIOSYS project partners for their contribution.
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Biliri, E. et al. (2018). Manufacturing Intelligence in Furniture Product-Service Design. In: Debruyne, C., et al. On the Move to Meaningful Internet Systems. OTM 2017 Workshops. OTM 2017. Lecture Notes in Computer Science, vol 10697. Springer, Cham. https://doi.org/10.1007/978-3-319-73805-5_26
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DOI: https://doi.org/10.1007/978-3-319-73805-5_26
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-73804-8
Online ISBN: 978-3-319-73805-5
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