Abstract
The handling of the growing container volume is facilitated by standardization and digitalization. This, in turn, makes container transport services offered by actors of the maritime transport chain hard to differentiate. Additionally, ports are faced with fierce competition and the connectivity to the hinterland becomes crucial for their competiveness. Hence, for ports it is necessary to understand the choice behavior of decision-makers in the maritime hinterland to remain competitive. Therefore, a discrete choice model is developed to investigate the preferences of shippers and forwarders for transport services in the maritime hinterland. Transport services are evaluated regarding transport costs, transit time, frequency and IT services by shippers and forwarders operating in South-West Germany. Unsurprisingly, the results reveal that costs, time and frequency are highly important for both decision-makers. However, IT services require a differentiated consideration. Shippers prefer tracking and tracing, whereas forwarders prefer no IT services and reject the introduction of an eMarketplace, which indicates the perceived threat to their business model.
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Elbert, R., Scharf, K. (2018). Analysis of the Choice Behavior for Container Transport Services in the Maritime Hinterland. In: Freitag, M., Kotzab, H., Pannek, J. (eds) Dynamics in Logistics. LDIC 2018. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-319-74225-0_28
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DOI: https://doi.org/10.1007/978-3-319-74225-0_28
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